Assistant Housekeeping Manager - The Willard InterContinental Washington
IHG•Washington, DC
•$65,000 - $70,000•Onsite
About The Position
The Assistant Housekeeping Manager oversees housekeeping and laundry operations at The Willard InterContinental Washington, helping ensure rooms and services consistently meet hotel standards and deliver memorable guest experiences. The role includes leading and developing the housekeeping team, managing supplies and equipment while minimizing waste, responding to guest and VIP requests, assisting with deep-cleaning projects and busy periods, and promoting compliance with applicable laws and safety standards.
Requirements
- Excellent communication and strong interpersonal skills.
- Business language and tools acumen.
- Bachelor's degree, higher education qualification, or equivalent in hospitality or a related field.
- At least 3 years of total experience in a hotel housekeeping setting or related field.
- Direct supervisory experience over a housekeeping team.
- Must speak the local language(s).
- May need to meet additional qualifications per brand standard.
Responsibilities
- Manage, coach, and develop a team responsible for housekeeping and laundry standards.
- Maintain and order supplies and equipment while minimizing waste in support of green initiatives.
- Address special requests from guests, VIPs, repeat visitors, and VIP Club members.
- Assist with deep-cleaning projects and occasionally support the team during busy periods.
- Educate team members on compliance with federal, state, and local laws and safety standards.
Benefits
- Competitive salary
- Impressive room discounts
- Training
- Paid time off
- Medical, dental, and vision insurance
- 401(k)
- Other benefits for eligible employees
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
