Assistant Executive Housekeeper - The Willard InterContinental Washington

IHG • DC, DC

2d • $78,000 - $85,000 • Onsite

About The Position

The Assistant Executive Housekeeper manages housekeeping and laundry operations at The Willard InterContinental Washington, ensuring rooms meet the hotel’s standards and supporting memorable guest experiences. The role includes leading and developing the housekeeping team, maintaining supplies and equipment while minimizing waste, responding to guest and VIP requests, supporting deep-cleaning projects and busy periods, ensuring legal and safety compliance, and monitoring budgets and expenses with a focus on productivity.

Requirements

• Excellent communication and strong interpersonal skills.
• Business language and tools acumen.
• Bachelor’s degree, higher education qualification, or equivalent in hospitality or a related field.
• At least 3 years of total experience in a hotel housekeeping setting or related field.
• Direct supervisory experience over a housekeeping team.
• Must speak the local language(s).

Responsibilities

• Manage, coach, and develop a team responsible for housekeeping and laundry standards.
• Maintain and order supplies and equipment while minimizing waste in support of green initiatives.
• Address special requests from guests, VIPs, repeat visitors, and VIP Club members.
• Assist with deep-cleaning projects and occasionally support the team during busy periods.
• Educate team members about compliance with federal, state, and local laws.
• Maintain the highest safety standards.
• Monitor the budget and control expenses, focusing on productivity.

Benefits

• Competitive salary
• Room discounts
• Training
• Paid time off
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Other benefits for eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level