Assistant Housekeeping Manager

Highgate Hotels • Philadelphia, PA

1d • Onsite

About The Position

The Assistant Executive Housekeeper is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. These responsibilities may also include staff training, development and scheduling. The Assistant Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position reports directly to the Executive Housekeeper and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members. Associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Requirements

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• 2-3 years of progressive hotel Rooms Management experience.
• Service oriented style with professional presentations skills.
• High energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line.
• Proficient in Microsoft Word and Excel.
• Excellent organizational, interpersonal and administrative skills.
• Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Ability to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Nice To Haves

• High school diploma or equivalent and/or experience in a hotel or a related field preferred.

Responsibilities

• Assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning.
• Ensuring all safety and security policies and procedures are followed.
• Staff training, development and scheduling.
• Promoting an atmosphere that ensures customer and associate satisfaction.
• Effectively dealing with guests, other departments and team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees