Assistant Housekeeping Manager

Northland Properties • Hamilton, ON

10d • Onsite

About The Position

Northland Properties, a 100% Canadian-owned company, is a leading name in hotels, restaurants, resorts, sports, construction, and asset management, with over 50 years of experience across Canada, the US, Ireland, and the UK. As Canada’s fastest-growing hospitality group, Northland Properties emphasizes its people as the foundation of its success in guest care. Joining the team offers benefits like a competitive compensation package, diverse schedules, and corporate career advancement within the Sandman Hotel Group. The Assistant Housekeeping Manager is crucial for maintaining the highest standards of cleanliness in all guest rooms and public areas of the hotel. This role demands strong leadership, problem-solving abilities, and decisiveness for effective hotel management.

Requirements

• Attention to detail
• Superior time management and organizational skills
• Strong interpersonal skills with an emphasis on leadership ability
• Positive attitude, pleasant personality, and a strong ability to motivate, train, develop and guide a team
• Knowledge of computers including MS Word, Excel and Internet
• Knowledge of health and safety standards
• Minimum 3 years housekeeping experience
• Minimum of 2 years in a direct supervisory role in hotels
• Knowledge of laundry operations
• Excellent customer relations
• Adaptable to change and be able to handle multiple priorities under pressure
• Eager and focused to exceed guest expectations
• Legally entitled to work in Canada

Responsibilities

• Responsible for the day-to-day operation of the Housekeeping Department
• Assist in recruiting and retaining a strong service-oriented team
• Supervise all housekeeping employees to ensure guests receive the highest standard of cleanliness and service
• Conduct guest room and public area inspections
• Monitor and manage labour efficiencies and all other departmental costs
• Ordering of departmental supplies and conduct monthly linen inventories
• Scheduling for Room Attendants, Public Area cleaners and Laundry staff
• Maintain proper lost and found procedures
• Assist in training of new team members
• Ensure Sandman Hotels, Inns & Suites policies and procedures are followed

Benefits

• Rewards & Recognition
• Discounted Hotel Stays for Team Members and Family & Friends rates too!
• 25% discount at our restaurants for up to 6 people
• Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
• Ongoing Employee events, incentives & recognition
• Growth Opportunities- Career Advancement starts from Within
• Dedicated Training Program
• Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
• Refer a friend or family and earn money!
• Group Life Insurance, Extended Health, Dental, Vision Care!
• Complimentary Stays
• RRSP Matching
• Milestone Rewards
• Tuition Credit Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed