Assistant Housekeeping Manager

Stanly RanchNapa, CA
Onsite

About The Position

As the Assistant Housekeeping Manager, you'll be the guardian of pristine spaces, leading a dedicated team to ensure every guest enjoys an immaculate and welcoming environment that surpasses expectations. Supervise and coordinate daily housekeeping operations, ensuring the cleanliness, order, and overall presentation of guest rooms and public areas meet or exceed established standards. Assist in recruiting, training, and managing housekeeping staff, providing guidance on cleaning protocols, performance expectations, and fostering a positive and collaborative work environment. Manage housekeeping supplies and equipment efficiently, implementing inventory control measures to optimize resource usage, reduce waste, and ensure consistent availability of necessary items. Conduct regular inspections to ensure adherence to cleanliness and maintenance standards, promptly addressing any issues to maintain a high level of guest satisfaction. Act as a point of contact for guest inquiries and concerns related to housekeeping, resolving issues promptly and ensuring a positive and seamless guest experience.

Requirements

  • Substantial experience in housekeeping roles within the hospitality industry, showcasing a comprehensive understanding of cleaning protocols, inventory management, and quality assurance.
  • Previous experience in a supervisory or leadership role, demonstrating the ability to lead, motivate, and manage a team of housekeeping professionals effectively.
  • Strong attention to detail and organizational skills, with the ability to ensure the highest standards of cleanliness and order in guest rooms and public areas.

Responsibilities

  • Supervise and coordinate daily housekeeping operations, ensuring the cleanliness, order, and overall presentation of guest rooms and public areas meet or exceed established standards.
  • Assist in recruiting, training, and managing housekeeping staff, providing guidance on cleaning protocols, performance expectations, and fostering a positive and collaborative work environment.
  • Manage housekeeping supplies and equipment efficiently, implementing inventory control measures to optimize resource usage, reduce waste, and ensure consistent availability of necessary items.
  • Conduct regular inspections to ensure adherence to cleanliness and maintenance standards, promptly addressing any issues to maintain a high level of guest satisfaction.
  • Act as a point of contact for guest inquiries and concerns related to housekeeping, resolving issues promptly and ensuring a positive and seamless guest experience.
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