Assistant House Manager
Scottsdale Cultural Council•Scottsdale, AZ
•Onsite
About The Position
Scottsdale Arts is seeking an Assistant House Manager to join their Events department. This role is ideal for someone passionate about performing arts and community events, who enjoys interacting with diverse groups and sharing enthusiasm for a wide range of performing arts experiences. The Assistant House Manager will work directly with volunteer usher staff, serve as a point of contact during performances and events, and ensure patron safety and accessibility.
Requirements
- High School diploma or equivalent
- 6 months+ experience in front of house theater, usher management or related theater and customer service.
- Strong customer service skills and ability to interact with diplomacy and support for diverse populations served by Scottdale Arts
- Ability to manage multiple tasks in a fast paced, dynamic and changing environment.
- Flexibility for a variety of shifts which may include day, evening and weekend hours.
- Ability to work in a theater setting with low lighting, multi-level space, repeated climbing of 35 step stairs during an event, lifting up to 20lbs, frequent bending, standing, stooping and balance.
Nice To Haves
- Demonstrate bilingual skills
- Have current CPR/First Aid Certification
Responsibilities
- Work directly with volunteer usher staff in training, assigning duties, coordination during events, and post-performance activities.
- Serve as a point of contact during performances and events, including setup, pre-show walk-throughs, problem-solving, resolving questions and impromptu needs, and providing support to patrons.
- Ensure patron safety and adherence to the Americans with Disabilities Act (ADA), including assessment and support of ADA seating accommodations and other needs.
- Coordinate theater activities, including timing, guest interaction, intermission, and post-show needs.
- Collaborate with a functional team that values creativity and each member's unique contribution.
Benefits
- Reciprocal membership with NARM and Local arts and culture organizations + 1 membership to share
- Discounted tickets to events
- Flexible work schedules for part-time employees
- Opportunities for Growth
- Great company culture
- Flexible and remote work available
- Embrace work/life balance
- DEIA is part of our strategic plan
- Opportunities to make meaningful change
- Employee recognition program
- Making an Impact
Stand Out From the Crowd
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
