Assistant Hotel Maintenance Engineer

McKibbon Hospitality•Greenville, SC

About The Position

As a member of the property maintenance team, the Assistant Maintenance Engineer helps ensure the proper operation of the hotel. The role supports general facility upkeep, including plumbing and electrical systems, HVAC, and pool maintenance, and performs construction-trade and engineering tasks to maintain a safe, well-kept property for guests and associates while minimizing disruption to guests. The position reports to the General Manager and Chief Engineer. The Assistant Maintenance Engineer monitors interior and exterior property operations, follows company guidelines and safety protocols, promotes guest satisfaction, and helps protect company assets, associates, and guests. The role may also train others in engineering skills and construction trades, serve as the point of contact for maintenance concerns when the Chief Maintenance Engineer is absent, and collaborate and communicate with hotel employees and guests. The work can involve varied indoor and outdoor conditions, stairs and ladders, high or confined spaces, power hand tools, and lifting up to 50 pounds. Applicants must be at least 18, legally authorized to work in the United States, and able to complete any required background screening. McKibbon describes a supportive team environment and offers benefits and perks that vary by employment status and position.

Requirements

  • At least 3 years of experience in a maintenance-type position; hotel or apartment experience is preferred.
  • Ability to communicate operational activities, priorities, and problems with management engineers and supervisors.
  • Knowledge of common causes of equipment malfunction.
  • Willingness and ability to serve as the point of contact for maintenance concerns when the Chief Maintenance Engineer is absent.
  • Ability to repair and replace basic heating and air-conditioning systems.
  • Basic painting and caulking skills.
  • Ability to use standard hand tools, such as wrenches, pliers, screwdrivers, and hammers, and electricity-measuring tools.
  • Knowledge of preventative maintenance methods and techniques for maintaining equipment.
  • Ability to test equipment to check for normal operation.
  • Knowledge of how to test pool and spa chemicals.
  • Knowledge of how to handle fire equipment, including hand-held extinguishers and fire hoses.
  • Ability to walk, stand, kneel, climb stairs or ladders, lift up to 50 pounds, work in varying indoor and outdoor conditions, and access high or confined spaces as needed.
  • At least 18 years of age, legally authorized to work in the United States, and able to successfully complete any required background screening.

Nice To Haves

  • Experience in construction trades is highly desired.
  • Previous hotel experience is highly desired.
  • Ability to identify potential maintenance concerns and take appropriate action with minimal supervision.
  • Problem-solving skills.
  • Ability to determine an appropriate response to a customer complaint, comment, or inquiry.
  • Knowledge of how to identify appropriate tools, parts, and equipment for maintenance tasks.

Responsibilities

  • Monitor the operations and functions of the interior and exterior areas of the property, working independently.
  • Follow McKibbon Hospitality guidelines to protect company assets, associates, and guests.
  • Promote enhanced guest satisfaction and minimize disruption to guests while performing maintenance work.
  • Perform engineering tasks and construction trades, including general facility upkeep.
  • Follow safety protocols when using tools and equipment, and keep them organized in designated areas.
  • Train others in engineering skills and construction trades as needed.
  • Act as the point of contact for maintenance concerns when the Chief Maintenance Engineer is absent.
  • Communicate proficiently with employees and guests and help promote a collaborative, proactive, and interactive hotel environment.
  • Perform maintenance tasks that may involve walking, standing, kneeling, climbing stairs or ladders, using power hand tools, lifting up to 50 pounds, and accessing high or confined spaces.
  • Uphold McKibbon's Guiding Principles.

Benefits

  • Comprehensive medical, dental, and vision benefits for full-time associates.
  • Life insurance.
  • Pet insurance.
  • Short- and long-term disability coverage.
  • Paid time off and holidays.
  • Tuition assistance.
  • Competitive compensation with incentives that vary by position.
  • 401(k) savings plan with 50% matching up to 10% of compensation.
  • Associate referral program.
  • Brand and company training classes, workshops, and conferences for career growth and development, varying by position.
  • Fundraising matching funds program.
  • Team volunteer opportunities.
  • 24/7 chaplain services.
  • Exclusive hotel rate discounts.
  • Applicable state-specific holiday, vacation, or benefit requirements.
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