Assistant Homecare Branch Manager

Abcor Home Health•Lisle, IL
•$57,000 - $60,000•Hybrid

About The Position

Abcor Home Health is seeking a proactive Assistant Branch Manager to strengthen their West Suburban branch. This role involves building referral relationships within the community and supporting the daily operations, people, processes, and performance of a successful home care branch. The ideal candidate will be a relationship-builder with operational know-how and a proactive mindset, comfortable connecting with referral partners and community organizations, solving problems, and understanding branch performance through data.

Requirements

  • An Associate degree in Business Management, Human Services, Social Work, or a related field OR at least 3 years of business operations experience providing in-home services.
  • Comfortable connecting with referral partners, care coordinators, and community organizations and understand how strong relationships contribute to branch growth.
  • Ability to navigate challenges, resolve conflicts, and keep moving toward solutions when priorities compete.
  • Comfortable working with census statistics, operational KPIs, and financial information to understand how the branch is performing.
  • Proficiency in Microsoft Outlook, Word, and Excel is required.

Nice To Haves

  • Experience with HHAeXchange is preferred.

Responsibilities

  • Grow the Network: Build and maintain strong relationships with referral agencies, care coordinators, and community organizations while identifying opportunities to expand services and increase program participation.
  • Keep the Branch Moving: Support daily operations, staffing, service delivery, productivity, census growth, and service-hour utilization goals.
  • Know the Numbers: Monitor KPIs and operational data, including EVV compliance, service utilization, staffing levels, billable hours, and other branch performance measures.
  • Support the Team: Help manage workforce capacity, recruitment, and retention efforts, maintain a small client and caregiver caseload, and provide coverage for supervisory staff when needed.

Benefits

  • Medical, dental, vision, life, and disability insurance (Available 1st of month after 30 days).
  • 401(k) with company match.
  • 13 PTO days in Year 1 + Paid Company Holidays.
  • PTO available after 90 days and resets each calendar year
  • 6 paid company holidays
  • Floating Holidays Available
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