Assistant GM / Head Golf Professional

Arcis Golf • Las Vegas, NV

1d • Onsite

About The Position

Arcis Golf is looking to hire an Assistant General Manager/Head Golf Professional for Angel Park in Las Vegas, Nevada. Arcis Golf is the premier operator of nearly 70 private, resort, and public golf clubs in the United States and an industry leader, providing dynamic direction and unrivaled amenities that complement diverse playing experiences. We are also known for our innovative management, with a best-in-class leadership team that is reinventing the modern club experience, making it more relevant to the lifestyles of today's consumers. Arcis Golf is committed to enhancing service levels, amenities, and programming to broaden the appeal for members and guests at all its properties.

Requirements

• Four years of hospitality, customer service and management experience preferred.
• Ability to develop team members.
• Effective communication and listening skills to meet and exceed our member, guest and team member expectations.
• Ability to thrive in a high volume, fast-paced environment with multiple competing priorities.
• Ability to create & manage SOPs for all departments.
• Mathematical skills, including basic math, problem solving, reasoning, budgeting, profit/loss concepts, variances and percentages are used daily.
• A significant amount of time is spent communicating and interacting with various people inside and outside the company.
• Listening and speaking to staff, making quick decisions and using problem-solving skills.
• Reading and writing abilities are often used when communicating with the golf course department managers when planning budgets and developing forecasts.

Responsibilities

• Works collaboratively with the General Manager and Department Head Managers in running the operations of the club.
• Responsible for building event programming, maintaining established operational standards, monitoring financial forecasting and results, and effectively leading the team to produce the best result for the club.
• Create and manage new systems, processes and services that create exceptional guest experience and club results.
• Ensure the proper controls are in place to accurately track revenues, payroll, inventory and expenses.
• Develop department managers and key employees to achieve maximum performance and achieve all initiatives and goals.
• Oversee the golf operations at the club which include two 18-hole courses, one 12-hole executive course and a 9-hole putting course.
• Recruitment, hiring, training, and supervision of all staff including the tournament coordinator, assistant professionals, outside assistants, mechanic, starters and on-course hosts.
• Oversee the reservation system, starting, and monitoring of play.
• Assist in the preparation of budgets, including forecasting and reviewing of all golf revenues and expenses on a daily, weekly, monthly, and annual basis.
• Maintain and oversee a profitable merchandise concession that is consistent with patron demographics and needs.
• Implement cash and systems controls to ensure the safekeeping of assets, inventory and resources.
• Oversee and manage the golf operation and work cooperatively with other departments.
• Promote an exceptional "golf experience," and provide excellent services and programs to all patrons.
• Track and verify all players and guests, golf cars, club care, handicap fees, and other charges necessary, and facilitate proper controls.
• Shift management includes nights and weekends to ensure staff members are providing excellent guest service.

Benefits

• Equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
• Participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees