Assistant GM / Head Golf Professional

Arcis GolfLas Vegas, NV
Onsite

About The Position

Arcis Golf is seeking an Assistant General Manager/Head Golf Professional for Angel Park Golf Club in Las Vegas, Nevada. Arcis Golf is a premier operator of nearly 70 private, resort, and public golf clubs in the United States, known for its innovative management and commitment to enhancing service levels, amenities, and programming. The Assistant General Manager collaborates with the General Manager and Department Head Managers to run club operations. This role focuses on building event programming, maintaining operational standards, monitoring financial results, and leading the team to achieve optimal club performance. The ideal candidate should have a passion for delivering high-caliber experiences and a proven track record in a leadership capacity overseeing golf, retail, and food & beverage.

Requirements

  • Ability to develop team members
  • Effective communication and listening skills to meet and exceed our member, guest and team member expectations
  • Ability to thrive in a high volume, fast-paced environment with multiple competing priorities
  • Ability to create & manage SOPs for all departments
  • Passion for providing high-caliber experiences
  • Established track record of success in a leadership role overseeing golf, retail, and food & beverage
  • Growth mentality that works in concert with improving our staff interactions with guests

Nice To Haves

  • Four years of hospitality, customer service and management experience

Responsibilities

  • Works collaboratively with the General Manager and Department Head Managers in running the operations of the club
  • Responsible for building event programing
  • Maintaining established operational standards
  • Monitoring financial forecasting and results
  • Effectively leading the team to produce the best result for the club
  • Create and manage new systems, processes and services that create exceptional guest experience and club results
  • Ensure the proper controls are in place to accurately track revenues, payroll, inventory and expenses
  • Develop department managers and key employees to achieve maximum performance and achieve all initiatives and goals
  • Oversee the golf operations at the club which include two 18-hole courses, one 12-hole executive course and a 9-hole putting course
  • Recruitment, hiring, training, and supervision of all staff including the tournament coordinator, assistant professionals, outside assistants, mechanic, starters and on-course hosts
  • Oversee the reservation system, starting, and monitoring of play
  • Assist in the preparation of budgets, including forecasting and reviewing of all golf revenues and expenses on a daily, weekly, monthly, and annual basis
  • Maintain and oversee a profitable merchandise concession that is consistent with patron demographics and needs
  • Implement cash and systems controls to ensure the safekeeping of assets, inventory and resources
  • Oversee and manage the golf operation and work cooperatively with other departments
  • Promote an exceptional "golf experience," and provide excellent services and programs to all patrons
  • Track and verify all players and guests, golf cars, club care, handicap fees, and other charges necessary, and facilitate proper controls
  • Shift management includes nights and weekends to ensure staff members are providing excellent guest service

Benefits

  • Competitive wages and benefit packages

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

251-500 employees

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