Assistant GM / Head Golf Professional

Arcis Golf•Las Vegas, NV

1d•Onsite

About The Position

Arcis Golf is seeking an Assistant General Manager/Head Golf Professional for Angel Park Golf Club in Las Vegas, Nevada. Arcis Golf is a premier operator of nearly 70 private, resort, and public golf clubs in the United States, known for its innovative management and commitment to enhancing service levels, amenities, and programming. The Assistant General Manager collaborates with the General Manager and Department Head Managers to run club operations. This role focuses on building event programming, maintaining operational standards, monitoring financial results, and leading the team to achieve optimal club performance. The ideal candidate should have a passion for delivering high-caliber experiences and a proven track record in a leadership capacity overseeing golf, retail, and food & beverage.

Requirements

Ability to develop team members
Effective communication and listening skills to meet and exceed our member, guest and team member expectations
Ability to thrive in a high volume, fast-paced environment with multiple competing priorities
Ability to create & manage SOPs for all departments
Passion for providing high-caliber experiences
Established track record of success in a leadership role overseeing golf, retail, and food & beverage
Growth mentality that works in concert with improving our staff interactions with guests

Nice To Haves

Four years of hospitality, customer service and management experience

Responsibilities

Works collaboratively with the General Manager and Department Head Managers in running the operations of the club
Responsible for building event programing
Maintaining established operational standards
Monitoring financial forecasting and results
Effectively leading the team to produce the best result for the club
Create and manage new systems, processes and services that create exceptional guest experience and club results
Ensure the proper controls are in place to accurately track revenues, payroll, inventory and expenses
Develop department managers and key employees to achieve maximum performance and achieve all initiatives and goals
Oversee the golf operations at the club which include two 18-hole courses, one 12-hole executive course and a 9-hole putting course
Recruitment, hiring, training, and supervision of all staff including the tournament coordinator, assistant professionals, outside assistants, mechanic, starters and on-course hosts
Oversee the reservation system, starting, and monitoring of play
Assist in the preparation of budgets, including forecasting and reviewing of all golf revenues and expenses on a daily, weekly, monthly, and annual basis
Maintain and oversee a profitable merchandise concession that is consistent with patron demographics and needs
Implement cash and systems controls to ensure the safekeeping of assets, inventory and resources
Oversee and manage the golf operation and work cooperatively with other departments
Promote an exceptional "golf experience," and provide excellent services and programs to all patrons
Track and verify all players and guests, golf cars, club care, handicap fees, and other charges necessary, and facilitate proper controls
Shift management includes nights and weekends to ensure staff members are providing excellent guest service