Assistant General Manager

Schulte Hospitality Group•Auburn Hills, MI

6h•Onsite

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented Assistant General Manager to join their team. SHG is an organization whose success is rooted in its service culture, with a mission to exude hospitality, be respectful and authentic, prioritize stakeholders, and continuously strive to make a positive impact. They are passionate hoteliers eager to add like-minded people to their rapidly growing team. SHG is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. They are a diverse team of innovative hoteliers and restaurateurs operating more than 200 locations across 38 states and 3 countries. Their portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Requirements

Minimum of two (2) years' experience as an Assistant General Manager
Ability to communicate effectively verbally and in writing
Demonstrated ability to lead a team
Excellent attention to detail
Financial savvy
Proficient in Microsoft Office

Nice To Haves

Bachelor's Degree in Hospitality Management or Business preferred.
Marriott experience is preferred.
Lightspeed PMS experience is preferred.

Responsibilities

Managing budgets and financial plans and controlling expenditure
Oversees hotel operations under the direction of the General Manager
Ensures overall guest satisfaction to drive brand metrics
Ensures compliance with brand standards
Maintaining statistical and financial records
Setting and achieving sales and profit targets
Recruiting, training, and monitoring staff
Planning work schedules for individuals and teams
Meeting and greeting customers
Dealing with customer complaints and comments
Addressing problems and troubleshooting
Ensuring events and conferences run smoothly
Supervising maintenance, supplies, renovations, and furnishings
Dealing with contractors and suppliers
Ensuring security is effective
Carrying out inspections of property and services
Ensuring compliance with licensing laws, health and safety, and other statutory regulations
Perform various other duties as assigned to meet business objectives

Benefits

Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!