Assistant General Manager

Boomers • Boca Raton, FL

5d • Onsite

About The Position

The Assistant General Manager (AGM) is responsible for ensuring all departments operate smoothly, driving revenue on the floor, and creating memorable guest experiences. The AGM will assume full responsibility for the shift, team, and results when the General Manager (GM) is absent. This role requires a strong focus on hospitality, guest engagement, and maintaining high service standards across bowling, arcade, food and beverage, bar, and events. The AGM will also manage daily financials, including cash handling, labor, cost of goods sold (COGS), and inventory. Visibility and active presence during peak shifts, including nights, weekends, and holidays, are essential. The AGM will execute company initiatives, promotions, and operational improvements in collaboration with the GM.

Requirements

• 3 to 5 years of progressive leadership experience in hospitality, restaurant, or high-volume operations
• Proven ability to drive sales and operational performance across a multi-department environment
• Experience training and developing department-level managers
• A floor-first management style; you lead by being present, not by directing from a distance
• Financial acumen including labor forecasting, cost control, and direct P&L impact
• Flexible availability including nights, weekends, and holidays

Responsibilities

• Own center performance across bowling, arcade, food and beverage, bar, and events on every shift
• Drive sales through strong hospitality, guest engagement, and sharp service standards
• Hire, train, coach, and schedule hourly teams across all departments
• Manage daily financials including cash handling, labor, COGS, and inventory
• Stay visible and active during peak shifts including nights, weekends, and holidays
• Execute company initiatives, promotions, and operational improvements in partnership with the GM

Benefits

• Medical, Dental, and Vision plans
• Wellness resources
• 401(k) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation and Holidays
• Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!
• Performance-based incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed