Assistant General Manager

HEI Hotels & Resorts•Tampa, FL

9d•Onsite

About The Position

Lead all operational managers to success on daily, weekly, monthly, and annual action plans related to property strategic plan. Act as General Manager in his/her absence when necessary. As a member of the Executive Committee for the property, the Assistant General Manager is expected to help create and execute the financial objectives of the hotel. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned.

Requirements

Minimum three years of management experience, preferably in both Rooms and F&B.
Computer literacy and financial management experience required.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Able to resolve guest, supervisor, and associate conflicts.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

Lead all operational managers to success on daily, weekly, monthly, and annual action plans related to property strategic plan.
Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings.
Ensure compliance of brand standard operating procedures and policies.
Develop and manage execution of Rooms/Food and Beverage division budgets and revenue forecasts.
Develop and implement controls for expense management, such as utilizing labor management tools.
Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members.