Assistant General Manager, Hope Lodge- Burlington, VT
American Cancer Society•Burlington, VT
•Onsite
About The Position
The Assistant General Manager supports the General Manager in providing operational leadership for the Hope Lodge. This role focuses on day-to-day operational oversight, guest relations, and administrative functions. The Assistant GM mentors team members, ensures compliance with ACS standards, and contributes to a welcoming and safe lodge environment.
Requirements
- High School Diploma or Equivalent
- 1-2 years of experience in nonprofit management, hospitality, or healthcare administration
- Strong communication and interpersonal skills
- Experience with office administration and payroll processes
- Ability to supervise, coach, and evaluate staff performance
- Proficiency in Microsoft Office Suite and reservation systems
- Strong organizational and problem-solving skills
Nice To Haves
- Coursework or certification in hospitality management or office administration
Responsibilities
- Support General Manager in overseeing daily lodge operations, including guest relations and administrative functions
- Supervise and Mentor Lodge Staff to deliver exceptional guest experiences
- Ensure compliance with ACS policies, training programs, and safety procedures
- Coordinate payroll, accounts payable, and office supply management
- Identify and implement operational process improvements to enhance efficiency
- Assist in occupancy management and guest satisfaction initiatives
Benefits
- Generous paid time off policy
- Medical, dental, retirement benefits
- Wellness programs
- Professional development programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
