Assistant General Manager

NEXDINE Hospitality•Louisville, KY

About The Position

The Assistant Manager reports to the Chef Manager (or other supervisor as assigned) and is responsible for assisting with the management of the café to meet customer needs. Assist with oversight of financial operations to meet product delivery standards, service, and presentation standards. Assist with maintaining excellent client relationships. May apply culinary techniques to food preparation and oversee the final presentation and service of food.

Requirements

High school diploma or equivalent
1 - 3 years’ experience in food service management
ServSafe Certification
Choke Safety Certification
Communication Proficiency
Customer/Client Focus
Ability to Coach & Develop
Problem Solving/Analysis
Ability to work under pressure

Nice To Haves

Culinary school certificate or degree
Microsoft Office Suite

Responsibilities

Responsible for maintaining vendor relationships.
Inspect supplies, equipment, or work areas to ensure conformance to established standards.
Arrange for equipment purchases or repairs.
Purchasing of all food or other supplies needed to ensure efficient operation ensuring quality control practices are in place for receiving all products.
May determine production schedules and staff requirements necessary to ensure timely delivery of services, including all essential functions of payroll processing.
Ensure company standards for safety, proper food handling practices, sanitation, uniform guidelines, and productivity are maintained.
Compile and record production or operational data on specified forms.
Manage client relationships to maintain client satisfaction and account retention.
Assist with management of department controllable expenses (P&L) including food costs, labor, supplies, uniforms and equipment, specific to budgetary guidelines.
May assist in budgetary process.
May assign prices to menu items, based on food, labor, and overhead costs.
Responsible for inventory management.
May assist with submission of financial reporting to the corporate office per NexDine guidelines.
May assist operations in financial recordkeeping.
Responsible for people management to include, but not limited to, recruitment, hiring, termination, review process, and management of unit staff.
May instruct, train and supervise employees on essential job functions.
Provide excellent customer service to include being attentive, approachable, greeting and thanking customers.
May assist with the oversight of culinary operations.
Responsible for the quality of all food products and ensure that standards are met.
May perform other duties and responsibilities as assigned.