Assistant General Manager - Florence / Industrial Road Skyline

Skyline Chili•Florence, KY

3d•Onsite

About The Position

Skyline Chili is seeking a passionate Assistant General Manager (AGM) who is dedicated to hospitality and guest service. The ideal candidate will thrive in a positive, fun, and playful environment, prioritizing a unique and uplifting guest experience. This role involves leading and developing strong teams and contributing to the restaurant's operational success. Founded in 1949, Skyline Chili has a long-standing tradition of bringing friends and families together through its unique menu and people-first culture.

Requirements

2+ years of leadership experience in the restaurant industry.

Responsibilities

Assisting in directing and administering the operational efforts of the restaurant including on-target financial results, safety and security, hospitality, quality, service, and cleanliness.
Ensuring established policies and procedures are followed according to standard operating procedures, human resource policies, and strategic directives.
Ensuring guests are promptly and professionally served according to Company’s guidelines.
Assisting in the selection, training, direction, development, and supervision of restaurant Team Members.
Ensuring restaurant services are efficiently and effectively delivered in accordance with established Company policies and standards.
Ensuring good business relationships with customers and prompt resolution of their questions and problems.
Ensuring restaurant personnel are developed, well-trained, and efficient, and their activities are well-coordinated.
Ensuring required reports and records are accurate and timely.
Providing suggestions for improved efficiency or effectiveness in operations.
Ensuring good working relationships with restaurant and corporate personnel.
Ensuring restaurant profitability is in line with Company expectations.