Assistant General Manager for Fairfield Inn/Springhill Suites - Chesterfield, MO
About The Position
Midas Hospitality is seeking a dynamic Assistant General Manager to join their team. Candidates must have prior hotel management experience and a passion for delivering superior customer service. This role involves overseeing front desk, housekeeping, and engineering operations, as well as human resources functions such as hiring, training, coaching, counseling, problem resolution, and discipline. The Assistant General Manager will also resolve customer complaints, anticipate potential problems, manage operational issues, business flow, and associate performance. Additionally, they will prepare forecasts and reports, and assist in the development, implementation, and monitoring of the budget to maximize revenue and minimize expenses.
Requirements
- Prior hotel management experience
- Excellent communication and interpersonal skills
- Ability to work nights and weekends
Responsibilities
- Oversee front desk, housekeeping, and engineering operations.
- Manage human resources functions including hiring, training, coaching, counseling, problem resolution, and discipline.
- Resolve customer complaints and anticipate potential problems.
- Manage operational issues, business flow, and associate performance.
- Prepare forecasts and reports.
- Assist in the development, implementation, and monitoring of the budget to maximize revenue and minimize expenses.
Benefits
- Growth and development tools and access to learning
- Robust PTO policies
- Medical/Dental/Vision Coverage
- 401k matching
- Employee Assistance Program
- Discounted products and services
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
