Assistant General Manager

Gold's Gym Washington • Tigard, OR

10d • $19 - $22 • Onsite

About The Position

Your role is to drive the culture of your gym. You're the person who makes a first-time guest feel welcome, helps them see what's possible, and guides them to the membership that fits their goals. Side by side with our General Manager, you'll build and coach a team that makes every visit feel motivating and real. This is our path to General Manager, and we promote within across all locations in Washington and Oregon.

Requirements

• You light up a room and genuinely enjoy talking with people, from first timers to lifelong lifters
• You're comfortable guiding someone to a decision, with honesty and without pressure
• You've led or trained a team for 1+ year (shift lead, supervisor, or assistant manager all count)
• You have 2+ years in a people-facing role: fitness, hospitality, restaurant, retail, or sales
• You lead by example: on time, upbeat, and the first to pitch in when the club is busy
• You're comfortable with gym or POS software, email, and scheduling tools
• You can work a mix of mornings, evenings, weekends, and some holidays
• High school diploma or equivalent
• CPR/AED within 30 days of hire (we'll help you get it)

Nice To Haves

• Fitness industry experience is a plus, not a requirement

Responsibilities

• Build a gym culture that's Motivating, Authentic, and Passionate, and model it every shift
• Lead the club as manager on duty when the GM is out, setting the energy and the standard
• Run team huddles that share goals, promotions, and wins
• Recognize great work and celebrate team and member milestones
• Guide guests through tours and help them find the membership that fits their goals
• Follow up with leads, guest passes, and first-time visitors and turn first visits into new members
• Help members upgrade, add services, and stay engaged so they keep coming back
• Bring club promotions, events, and community outreach to life
• Recruit, interview, and onboard people who fit the culture.
• Train and coach the front desk team (our Service Motivators) and Club Keepers to create a great experience for every member
• Build weekly schedules that cover peak hours and stay within labor goals
• Give regular feedback and help team members grow into leaders
• Be the go-to person for members, in person, by phone, and by email, making sure every interaction leaves them glad they're part of the gym
• Run opening and closing procedures, including shift handoffs and daily reports
• Walk the club daily to keep it clean, safe, and equipment-ready, and report anything that needs repair
• Track club goals with the GM and use the numbers to plan each week

Benefits

• Opportunity for advancement
• Training & development
• Employee discounts
• Paid Time Off (PTO) after first 90 days of employment
• Free membership at all Gold's Gym PNW clubs, including tanning and red-light therapy, plus a guest
• Manager training and path to General Manager

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED