REVELxp Assistant General Manager, Rhino Sports & Entertainment - UNC Chapel Hill

Revel XP LLCDurham, NC
$45,000 - $53,000Hybrid

About The Position

REVELXP is a premier sports hospitality company that partners with college and professional teams, as well as major sporting events, to deliver exceptional fan experiences. We offer services such as full-service tailgates, premium hospitality events, and exclusive ticket packages. Additionally, we provide comprehensive hospitality solutions including event staffing, event management, premium hospitality management, and venue installations. We are a rapidly growing company seeking goal-oriented, purpose-driven, high-energy individuals. REVELXP was founded to reimagine and redefine game day, creating memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands globally. We believe in the community-building power of sports and aim to amplify the social experience around gameday. Our roles offer numerous opportunities to create memorable experiences across hospitality, operations, and revenue generation. We foster a fast-paced, fun environment that builds true partnerships with professional sports properties. The REVELXP team seeks innovative self-starters eager to reshape fan experiences nationwide. Our core values of service, entrepreneurship, and joy guide our work and define our team culture.

Requirements

  • Bachelor’s degree and a minimum of one year of office management experience
  • Demonstrated effective verbal and written communication skills
  • Comfortable working with large groups in a fast-paced environment
  • Possess a passion for customer service
  • Lead by example professionally and personally
  • Strong proficiency in Microsoft Office (Word and Excel)
  • Be able to respond to change in a positive and productive manner
  • Demonstrate organization and attention to small, critical details
  • Be able to handle multiple tasks
  • Be able to operate in a quick, energetic manner
  • Excellent problem solving and negotiation skills
  • Ability to stand and walk for extended periods during events
  • Ability to lift and carry items up to 40 pounds (e.g. event materials, signage)
  • Ability to bend, stoop, and reach
  • Manual dexterity to handle event materials and technology
  • Ability to work in varied environmental conditions, including outdoor spaces
  • Good visual acuity and attention to detail
  • Ability to travel to event sites, as needed

Responsibilities

  • Provide administrative support in the overall operation of events
  • Communicate regularly with the REVELXP Staffing Operations Management Team to provide regular updates on the internal and external account operations
  • Support the General Manager to build, maintain, and nourish constructive relationships with clients and identify and grow new business relationships
  • Assist in large-scale staff training on both company and client’s venue standards. Venue Breakouts, Emergency management, Customer Service, Positive Team Environment, and Staff Job Duties are common topics, among others, that will be addressed
  • Create and track all event invoices at the account while using the REVELXP workforce management solution system
  • Ensure compliance with all company administrative policies and procedures
  • Manage account budgets, reporting, invoicing, onboarding processes, time processes, and communication for all clients and groups within the account
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