REVELxp Assistant General Manager, Rhino Sports & Entertainment - UNC Chapel Hill

REVELxp•Durham, NC

1d•Hybrid

About The Position

REVELXP is a premier sports hospitality company that partners with college and professional teams and major sporting events to deliver exceptional fan experiences. They offer services such as full-service tailgates, premium hospitality events, and exclusive ticket packages. REVELXP also provides comprehensive hospitality solutions including event staffing, event management, premium hospitality management, and venue installations. The company is growing rapidly and seeks goal-oriented, purpose-driven, high-energy individuals. REVELXP aims to redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty. They believe in the community-building power of sports and work to amplify the social experience around game day. The company culture is fast-paced, fun, and fosters true partnerships with professional sports properties. REVELXP is looking for innovative self-starters to reshape fan experiences nationwide, operating under core values of service, entrepreneurship, and joy.

Requirements

Bachelor’s degree
A minimum of one year of office management experience
Demonstrated effective verbal and written communication skills
Comfortable working with large groups in a fast-paced environment
Possess a passion for customer service
Lead by example professionally and personally
Strong proficiency in Microsoft Office (Word and Excel)
Ability to respond to change in a positive and productive manner
Demonstrate organization and attention to small, critical details
Ability to handle multiple tasks
Ability to operate in a quick, energetic manner
Excellent problem-solving and negotiation skills
Ability to stand and walk for extended periods during events
Ability to lift and carry items up to 40 pounds (e.g., event materials, signage)
Ability to bend, stoop, and reach
Manual dexterity to handle event materials and technology
Ability to work in varied environmental conditions, including outdoor spaces
Good visual acuity and attention to detail
Ability to travel to event sites, as needed

Responsibilities

Assist the General Manager in the oversight, management, and operation of events at a designated location.
Support an exciting and multi-faceted portfolio of events, providing leadership to event management staff and delivering operational excellence with unsurpassed customer service.
Recruit local staff and hire qualified individuals, providing training based on company service excellence standards.
Assist in the management of the team and event operations at the venue on event days.
Cultivate and grow the business.
Handle office administration, scheduling of meetings, and overall office management.
Provide administrative support in the overall operation of events.
Communicate regularly with the REVELXP Staffing Operations Management Team to provide regular updates on internal and external account operations.
Support the General Manager to build, maintain, and nourish constructive relationships with clients and identify and grow new business relationships.
Assist in large-scale staff training on both company and client’s venue standards, covering topics such as Venue Breakouts, Emergency management, Customer Service, Positive Team Environment, and Staff Job Duties.
Create and track all event invoices at the account using the REVELXP workforce management solution system.
Ensure compliance with all company administrative policies and procedures.
Manage account budgets, reporting, invoicing, onboarding processes, time processes, and communication for all clients and groups within the account.