Taco Bell Assistant Manager

Taco Bell • Kansas City, MO

3d

About The Position

The Assistant General Manager (AGM) supports the General Manager in daily restaurant operations and provides leadership to help ensure smooth operations, efficiency, and strong results. When the GM is absent, the AGM is responsible for operating the restaurant in accordance with brand standards. The role calls for a proactive, professional approach to managing people and operations, along with strong organizational and problem-solving skills.

The AGM leads shifts, coaches and motivates team members and shift managers, supports health and safety compliance, and helps train and develop future leaders. In partnership with the GM, the AGM assists with staffing, interviewing, onboarding, and achieving restaurant financial goals. The AGM also supports the GM in managing restaurant operations and makes customer satisfaction a priority by providing excellent service.

The position averages 45 hours per week and requires flexible availability, including nights, weekends, and holidays. Physical requirements include standing and walking throughout scheduled shifts, lifting up to 50 pounds, and performing movements such as bending, reaching, pushing, pulling, stretching, and repetitive motions.

The role is with Royal City Bell, LLC, a Taco Bell franchisee. If hired, the franchisee is the employee’s employer and independently determines wage and benefit programs, which may vary among franchisees.

Requirements

• Must be 18 years or older.
• At least 2 years of restaurant experience with proven leadership on all shifts.
• High school diploma or equivalent.
• Ability to read, speak, and write in English.
• Must pass the ServSafe Certification Course and Exam and maintain a current health card according to local and state requirements.
• Reliable transportation.
• Must pass a clear criminal background check.
• Flexible availability for nights, weekends, and holidays.
• Ability to stand and walk continuously throughout scheduled shifts.
• Ability to lift up to 50 pounds.
• Ability to walk, bend, reach, push, pull, stretch, and perform repetitive movements.

Responsibilities

• Lead shifts and ensure operational tasks are completed on time while maintaining quality assurance.
• Lead, coach, and motivate team members and shift managers, prioritizing the customer experience.
• Promote the health and safety of customers and employees and ensure adherence to OSHA regulations.
• Train and develop employees interested in leadership roles, help create development plans, and provide constructive feedback.
• Collaborate with the GM to identify staffing needs, interview candidates, and welcome new hires.
• Support the GM in achieving the restaurant’s financial goals.
• Provide excellent service and prioritize customer satisfaction.
• Assist the GM in managing restaurant operations.
• Ensure the restaurant operates in accordance with brand standards when the GM is absent.

Benefits

• DRG Cares Grant Program: financial assistance for employees facing life challenges.
• DRG Savings Marketplace: exclusive discounts for DRG employees.
• Employee Assistance Program, including counseling, legal support, and travel assistance.
• Live Más Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay Program, with the option to receive paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED