Taco Bell Assistant Manager

Taco Bell•North Kansas City, MO

About The Position

The Assistant General Manager (AGM) plays a pivotal role in daily restaurant operations and supports the General Manager by providing leadership to ensure smooth operations, efficiency, and strong results. When the General Manager is absent, the AGM ensures the restaurant operates in accordance with brand standards. The role calls for a proactive, professional leader with strong organizational and problem-solving skills. The AGM leads shifts, coaches and motivates team members and shift managers, supports training and development, contributes to recruiting and onboarding, helps the General Manager achieve financial goals, and prioritizes customer satisfaction, health, and safety. The position averages a 45-hour work week and requires flexible availability, including nights, weekends, and holidays.

Requirements

  • Must be 18 years or older.
  • At least 2 years of restaurant experience with proven leadership on all shifts.
  • High school diploma or equivalent.
  • Ability to read, speak, and write in English.
  • Must pass the ServSafe Certification Course and Exam and maintain a current health card according to local or state requirements.
  • Reliable transportation.
  • Must pass a clear criminal background check.
  • Average 45-hour work week with flexible availability, including nights, weekends, and holidays.

Responsibilities

  • Lead shifts and ensure operational tasks are completed on time while maintaining quality assurance.
  • Lead, coach, and motivate team members and shift managers, prioritizing the customer experience.
  • Promote customer and employee health and safety and ensure adherence to OSHA regulations.
  • Train and develop people interested in leadership roles, help create development plans, and provide constructive feedback.
  • Collaborate with the General Manager to identify staffing needs, interview candidates, and welcome new hires.
  • Support the General Manager in achieving the restaurant’s financial goals.
  • Provide excellent customer service and prioritize customer satisfaction.
  • Assist the General Manager with restaurant operations.
  • In the General Manager’s absence, ensure the restaurant operates in accordance with brand standards.

Benefits

  • DRG Cares Grant Program: financial assistance for employees facing life challenges.
  • DRG Savings Marketplace: exclusive discounts for DRG employees.
  • Employee Assistance Program offering counseling, legal support, travel assistance, and more.
  • Live Más Scholarship Program.
  • Employee Referral Program.
  • Education benefits, including GED reimbursement and free second-language education.
  • DailyPay Program offering the option to receive paychecks daily.
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