Assistant General Manager - Marin Country Mart NEW SHOP OPENING!

Salt & Straw • Larkspur, CA

7d • Onsite

About The Position

Salt & Straw is seeking an Assistant General Manager for their new shop opening at Marin Country Mart. This full-time role offers a competitive hourly wage plus quarterly bonus potential. The company's mission is to use ice cream as a platform to pioneer and share experiences that inspire and connect people, creating memories, smiles, and moments of joy.

Requirements

• High school diploma/GED
• 2+ years of food service, fast-casual dining, or hospitality experience
• 18+ months of progressive leadership experience
• Experience leading teams of 10+ Team Members in a high-volume environment
• Ability to coach, develop, and support people with clarity and care
• Excited to grow into greater leadership responsibility
• 18+ years of age
• Available to work evenings, weekends, and holidays
• Working in an environment where common food allergens (peanuts, tree nuts, dairy, eggs, soy, wheat, seafood) are present.

Responsibilities

• Partner with the GM to achieve operational, cultural, and financial goals
• Lead shifts, ensuring smooth operations and exceptional guest experiences
• Plan and execute daily shift schedules, task assignments, and team safety
• Coach, mentor, and provide feedback to Team Members, Shift Coordinators, and Scoopers
• Support recruiting, hiring, onboarding, training, and retention of a high-performing team
• Manage cash transactions, inventory, and ensure product quality and food safety
• Assist with payroll, supplies, shop communications, and daily documentation
• Monitor labor and sales performance and support monthly P&L insights
• Partner on maintenance needs and vendor communications
• Deliver memorable hospitality, share flavor stories, and resolve guest concerns
• Step into team roles as needed and participate in community events

Benefits

• Competitive pay
• Performance Bonus Plan
• Optional earned wages access
• 401(k) match with 50% company match up to 1% of your salary after three months
• Medical, dental & vision insurance options starting your first month
• Paid Time Off: Start with 2 weeks PTO, grows from there
• 12 paid holidays/year
• Paid Sick Time
• Two Days Off in a Row
• Mental Health Support: On-demand access 24/7/365 for you and your family
• Educational Support: Up to $1,800/year to support your learning goals
• Team Discount: 30% off all products
• First Dibs on Flavors before the public
• Pet Insurance
• Flexible Spending Accounts
• Accident & Critical Illness Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED