Assistant General Manager - The Delegate

Thompson Hospitality Corporation • Washington, DC

11d • Onsite

About The Position

Thompson Hospitality is seeking a motivated and service-driven Assistant General Manager to join our team at The Delegate Restaurant! In this hands-on leadership role, you’ll partner with the General Manager to oversee daily operations, develop and support team members, and deliver an exceptional guest experience. If you’re passionate about hospitality, thrive in a fast-paced environment, and are ready to make an impact while growing your leadership career, we’d love to have you join the Thompson Hospitality team!

Requirements

• Proven leadership and managerial experience within the restaurant industry.
• Strong communication and problem-solving skills.
• In-depth industry knowledge and financial acumen.
• Customer-focused mindset with the ability to adapt to changing needs.
• Use hands and arms to operate reservation systems and phones.
• Clear verbal communication skills and ability to interact with guests in a busy environment.
• Ability to remain calm and composed while multitasking in a fast-paced setting.
• Flexibility to work nights, weekends, and holidays as needed.
• Ability to stand and walk for extended periods during scheduled shifts
• Frequent bending, reaching, stooping, and lifting
• Ability to lift and carry items weighing up to 40–50 pounds
• Tolerance for exposure to heat, steam, noise, and kitchen equipment
• Ability to operate standard restaurant equipment safely
• Quick response to operational needs and emergency situations

Responsibilities

• Manage daily restaurant operations, overseeing both kitchen and front-of-house activities to ensure a seamless and exceptional dining experience for our guests.
• Lead, mentor, and develop restaurant staff, fostering a cohesive and efficient team that delivers top-notch service.
• Ensure exceptional service standards are met, and consistently seek ways to exceed guest expectations, resulting in high levels of guest satisfaction.
• Manage budgets, control costs, and implement strategies to optimize profitability while maintaining quality and service standards.
• Maintain strict adherence to health, safety, and quality standards, ensuring the well-being of guests and staff.
• Generate reports on key performance indicators and provide regular updates to upper management.

Benefits

• Comprehensive Health/Dental/Vision coverage
• Generous Paid Time Off
• 401(k) with a 4% company match
• Short and Long-Term Disability coverage
• Tuition Reimbursement program
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed