Assistant General Manager - Popular Cafe - Pay up to 70k
Marty Tarabar•Ankeny, IA
•$60,000 - $70,000•Onsite
About The Position
We are seeking a dedicated and experienced Assistant General Manager (AGM) to help drive our restaurant's daily operations and deliver outstanding guest experiences. In this role, you will partner directly with the General Manager to oversee both front-of-house (FOH) and back-of-house (BOH) teams. You will implement operational solutions, maintain high service standards, and support financial goals to ensure the restaurant runs at peak efficiency.
Requirements
- 2+ years of progressive management experience in a high-volume restaurant or hospitality environment.
- Proven track record of improving guest satisfaction scores and team retention rates.
- Strong understanding of restaurant financial metrics, including COGS, labor percentages, and inventory management.
- Excellent communication, conflict-resolution, and leadership skills.
- Current ServSafe or equivalent food safety management certification.
- Ability to work flexible hours, including nights, weekends, and holidays.
Responsibilities
- Direct daily restaurant operations to ensure seamless coordination between the kitchen, bar, and dining room.
- Maintain rigorous standards for cleanliness, service, and product quality.
- Assist in recruiting, training, and scheduling staff.
- Conduct performance evaluations and foster a positive, high-performing team culture.
- Act as the face of the restaurant on the floor.
- Engage with guests, proactively resolve concerns, and ensure 100% customer satisfaction.
- Support the General Manager in controlling labor and food costs.
- Conduct accurate inventory counts, manage vendor receiving, and implement strategies to maximize profitability.
- Enforce strict adherence to all food safety guidelines, sanitation standards, and local health codes.
- Educate staff on menu updates, seasonal features, and promotional campaigns to drive sales and enhance product knowledge.
- Track daily performance metrics and assist in preparing shift reports to keep the management team informed on operational efficiency.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
