Assistant General Manager - Traveling

Drury Hotels • Richardson, TX

2d

About The Position

The Assistant General Manager – Unassigned supports Drury Hotels’ vision, core values, and goals by taking exceptional care of team members who take exceptional care of guests. This traveling position assists and supports hotel properties and staff in an assigned region, providing leadership across hotel departments and helping create memorable guest experiences at multiple properties.

The role leads, coaches, trains, and develops team members; establishes high service standards; supports hiring; models quality assurance practices; and works to meet or exceed quality assurance measures. The Assistant General Manager also helps deliver service, cost, labor-control, and team-engagement goals through hands-on leadership, delegation, and empowerment. The role calls for sound critical thinking, proactive issue resolution, and a commitment to continuous improvement. Travel of up to 75% is expected.

Requirements

• A positive, can-do attitude.
• At least one year of supervisory experience with demonstrated leadership success.
• Ability to travel up to 75%.

Nice To Haves

• Bachelor’s degree in hospitality, business, or a related field.
• Hotel-specific experience.

Responsibilities

• Assist and support hotel properties and staff in an assigned region.
• Provide leadership across hotel departments and lead efforts to deliver exceptional guest service.
• Train, develop, and coach team members to help them succeed in their roles.
• Establish high service standards across multiple properties and support hiring team members suited to the roles.
• Lead and develop team members across hotel areas while sharing experience throughout the company’s hotel portfolio.
• Model quality assurance best practices and meet or exceed quality assurance visit measures.
• Deliver service, cost, labor-control, and team-engagement goals through hands-on leadership, delegation, and empowerment.
• Use critical thinking to handle challenging situations, proactively resolve issues, and support continuous improvement.

Benefits

• Flexible scheduling
• Paid time off
• Hotel discounts and free room nights
• Mentorship, cross-training, development plans, and management training
• Medical, dental, vision, prescription, life, and disability coverage
• Team Member Assistance Program
• Company-matched 401(k)
• Quarterly bonuses based on hotel results
• Semi-annual bonus eligibility based on hotel and company performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed