Assistant General Manager - Elizabeth City, NC

Panera Bread • Elizabeth City, NC

1d • Onsite

About The Position

The Assistant General Manager helps lead a Panera bakery-cafe, partnering with the General Manager to oversee operations, support business growth, and provide excellent guest experiences. The role includes taking ownership of hiring, training, and team development; supporting staffing and shift scheduling; maintaining operational and quality standards; and ensuring compliance with company policies and applicable regulations. The Assistant General Manager also helps manage costs and inventory and contributes to a healthy, safe workplace and a culture of warmth, belonging, growth, and trust.

This role requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. A job offer is conditional upon a background check. The role regularly involves lifting, carrying, pushing, or pulling objects weighing up to 50 pounds; standing and walking for up to six hours; and communicating and understanding directions in a loud environment.

Requirements

• At least 18 years of age.
• Proven business acumen and ability to drive positive results.
• Ability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
• Availability for flexible hours, including nights and weekends.
• Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
• Ability to stand and walk for up to six hours.
• Ability to clearly communicate and quickly understand guests' and associates' directions in a loud environment.
• Any job offer is conditional upon the results of a background check.

Nice To Haves

• At least one year of restaurant management experience is preferred.
• ServSafe certification, or ability to achieve certification.

Responsibilities

• Support the General Manager with key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support hiring, onboarding, and training of new team members, and motivate, engage, inspire, and celebrate the team.
• Assist in managing team performance to meet bakery-cafe goals, operational and quality standards, and guest-service expectations.
• Partner with the General Manager to develop managers as subject matter experts in people processes and Panera's Guiding Values & Behaviors.
• Help ensure guests are delighted by the quality of food, service, and team interactions.
• Build relationships that encourage long-term guest loyalty.
• Follow operational procedures and help execute company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
• Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
• Assist the General Manager in managing bakery-cafe costs and inventory.
• Promote a culture of warmth, belonging, growth, and trust.

Benefits

• Competitive pay and eligibility for quarterly bonuses.
• Free on-shift meals and unlimited fountain beverages.
• Paid vacation, sick time, and holidays.
• Medical, dental, vision, life, and pet insurance.
• 401(k) with employer match available.
• Career advancement and leadership development opportunities.
• Tuition discounts.
• Perks and rewards for team members.
• Team member assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed