Assistant General Manager - Elizabeth City, NC

Panera Bread • Elizabeth City, NC

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About The Position

The Assistant General Manager leads the team and supports the General Manager in overseeing bakery-cafe operations. The role helps make operational decisions, solve problems, delight guests, grow the business, and take ownership of hiring, training, and team development. It also helps ensure the bakery-cafe meets its goals, operational and quality standards, guest-service expectations, and company policies and procedures. The position requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities.

Requirements

• Minimum age of 18.
• Proven ability to drive positive results through strong business acumen.
• Proven availability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
• Flexible availability, including nights and weekends.
• Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
• Ability to stand and walk for up to 6 hours.
• Ability to communicate clearly and quickly understand guests’ and associates’ directions in a loud environment.
• Any job offer is conditional upon the results of a background check.

Nice To Haves

• 1+ years of restaurant management experience preferred.
• ServSafe certification, or the ability to achieve it.

Responsibilities

• Support the General Manager with key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support hiring, onboarding, and training of new team members; motivate, engage, inspire, and celebrate the team.
• Assist with managing team performance to meet bakery-cafe goals, operational and quality standards, and guest-service expectations.
• Partner with the General Manager to develop managers into subject matter experts on people processes and Panera’s Guiding Values & Behaviors.
• Work with the team to ensure guests are delighted by food quality, service, and the team.
• Build relationships that encourage long-term, loyal guests.
• Follow operational procedures to execute company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
• Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
• Assist the General Manager in maintaining overall costs and inventory.
• Help foster a culture of warmth, belonging, growth, and trust.
• Serve as an ambassador of Panera’s Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working as a team, celebrating success, and seeing the best in others.

Benefits

• Competitive pay and eligibility for quarterly bonuses.
• Free on-shift meals and unlimited fountain beverages.
• Paid vacation, sick time, and holidays.
• Medical, dental, vision, life, and pet insurance.
• 401(k) with match available.
• Career advancement and leadership development opportunities.
• Tuition discounts.
• Perks and rewards for team members.
• Team member assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed