Assistant General Manager directeur adjoint

Paradies Lagardère•Dorval, QC

11h•Onsite

About The Position

Are you a seasoned retail leader with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic and fast-paced environment? Join our team as an Assistant Manager and become an integral part of our exciting and trend-setting airport concessionaire. You will have the opportunity to shape the success of our multi-unit retail operations with approximately 150 employees.

Requirements

Strong analytical, prioritizing, interpersonal, problem-solving, and planning abilities.
Excellent verbal and written communication skills.
Collaborative skills and the ability to work effectively within a team.
Thrive in a fast-paced and deadline-oriented environment.
Exhibit an entrepreneurial spirit and make sound decisions in a dynamic setting.
College degree or equivalent experience.
Three (3) years of merchandising, operations, and personnel experience as a retail manager in a department store or specialty/gift store.
Experience in managing unionized sales associates.

Responsibilities

Motivate your team by aligning them with our company's vision and core values, fostering a culture of excellence and enthusiasm.
Set clear expectations and hold our location team accountable for achieving brand, performance, and behavior standards.
Lead and inspire a culture of exceptional customer service, recognizing and rewarding outstanding performance.
Build strong relationships with peers and upper management to drive collaboration and success.
Recruit, hire, develop, and retain top sales talent, ensuring optimal staffing levels.
Provide training and ongoing development opportunities for your teams, offering consistent performance feedback.
Identify performance issues promptly and collaborate with the General Manager and Regional HR Manager to develop action plans for resolution.
Ensure flawless execution of visual directives to enhance the shopping experience.
Direct and execute strategic merchandising to maximize sales and presentation standards.
Oversee merchandise processing and stockroom/warehouse standards, in partnership with the General Manager and District Manager/Regional Director.
Collaborate on location business plans that drive results and seize business opportunities.
Achieve predetermined financial budgets, including payroll containment.
Foster brand loyalty by demonstrating sales leadership, coaching, and connecting with the customer experience.
Achieve location shrink goals while upholding all operational standards to safeguard location assets.