REVELxp - Assistant General Manager, Rhino Sports & Entertainment, Baylor
About The Position
REVELXP is a premier sports hospitality company that partners with college and professional teams and major sporting events to deliver exceptional fan experiences. They offer services such as full-service tailgates, premium hospitality events, and exclusive ticket packages. REVELXP also provides comprehensive hospitality solutions including event staffing, event management, premium hospitality management, and venue installations. The company is growing rapidly and seeks goal-oriented, purpose-driven, high-energy individuals. REVELXP aims to redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty. They believe in the community-building power of sports and work to amplify the social experience around gameday. Jobs at REVELXP offer opportunities in hospitality, operations, and revenue generation within a fast-paced, fun environment. The company values service, entrepreneurship, and joy, and seeks innovative self-starters to reshape fan experiences nationwide.
Requirements
- Bachelor’s degree
- A minimum of one year of office management experience
- Demonstrated effective verbal and written communication skills
- Comfortable working with large groups in a fast-paced environment
- Possess a passion for customer service
- Lead by example professionally and personally
- Strong proficiency in Microsoft Office (Word and Excel)
- Be able to respond to change in a positive and productive manner
- Demonstrate organization and attention to small, critical details
- Be able to handle multiple tasks
- Be able to operate in a quick, energetic manner
- Excellent problem solving and negotiation skills
- Ability to stand and walk for extended periods during events
- Ability to lift and carry items up to 40 pounds (e.g. event materials, signage)
- Ability to bend, stoop, and reach
- Manual dexterity to handle event materials and technology
- Ability to work in varied environmental conditions, including outdoor spaces
- Good visual acuity and attention to detail
- Ability to travel to event sites, as needed
Responsibilities
- Provide administrative support in the overall operation of events
- Communicate regularly with the REVELXP Staffing Operations Management Team to provide regular updates on the internal and external account operations
- Support the General Manager to build, maintain, and nourish constructive relationships with clients and identify and grow new business relationships
- Assist in large-scale staff training on both company and client’s venue standards, including Venue Breakouts, Emergency management, Customer Service, Positive Team Environment, and Staff Job Duties
- Create and track all event invoices at the account while using the REVELXP workforce management solution system
- Ensure compliance with all company administrative policies and procedures
- Manage account budgets, reporting, invoicing, onboarding processes, time processes, and communication for all clients and groups within the account
- Assist the General Manager in the oversight, management, and operation of events at a designated location
- Responsible for office administration, the scheduling of meetings, and overall office management
- Help to recruit local staff, hire qualified individuals, and provide training based on company service excellence standards
- Assist in the management of the team and the event operations at the venue on event days
- Support an exciting and multi-faceted portfolio of events, providing leadership to event management staff while delivering operational excellence with unsurpassed customer service
- Help to cultivate and grow the business
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
