Assistant General Manager - Jared Jewelers - Meridian Square

Sterling Jewelers • Aurora, IL

3d

About The Position

The Assistant General Manager is a culture carrier, floor leader, and coach who helps bring the Jared Brand Promise to life through daily execution, team development, and elevated customer experiences. Working closely with the General Manager, this role helps lead store performance, develop talent, and maintain a luxury-standard environment while promoting consistency in selling, service, and operational excellence.

The role supports daily business rhythms and operational priorities, maintains inventory, compliance, and security standards, and leads customer service from the sales floor. It also supports onboarding and team development, reinforces selling and service expectations, and helps create memorable customer experiences that build trust, loyalty, and confidence.

Requirements

• Ability to deliver sales results and coach others to improve performance.
• Strong communication, planning, and team leadership skills.
• Professional presence and a positive, team-first approach.
• Flexibility to meet business needs, including evenings, weekends, and holidays.

Responsibilities

• Support store performance through daily business rhythms, coaching, and operational consistency.
• Reinforce key behaviors tied to conversion, appointments, clienteling, and follow-up.
• Partner with leadership to execute visual standards, promotions, and operational priorities.
• Maintain inventory, compliance, and security standards.
• Model elevated service so customers feel welcomed and guided.
• Lead from the floor by coaching in real time and supporting meaningful customer interactions.
• Reinforce appointment culture, follow-up behaviors, and relationship-building expectations.
• Help create memorable experiences that build trust, loyalty, and confidence.
• Resolve customer concerns quickly and within guidelines.
• Deliver in-the-moment coaching and recognition to build team members’ confidence and capability.
• Support onboarding, training, and development of store team members.
• Reinforce accountability, teamwork, and selling excellence.
• Help customers feel celebrated through elevated service and thoughtful guidance, experience confidence through expert support and relationship-based selling, and connect emotionally to meaningful purchases and milestones.

Benefits

• Medical, dental, vision, and prescription insurance for full-time team members.
• 401(k).
• Paid time off for full-time and part-time team members.
• Paid holidays for full-time team members.
• Tuition reimbursement, including DCA courses, based on position.
• Training and career development programs.
• Merchandise discounts.
• Incentive trips and contests.
• Base pay of $16.50–$21.00 plus commission on sales; final pay rate is based on experience and qualifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed