Assistant General Manager - Jared Jewelers - Tri-County Towne Center
About The Position
The Assistant General Manager at Jared is a culture carrier, floor leader, and coach who helps bring the Jared Brand Promise to life through daily execution, team development, and elevated customer experiences. The role partners closely with the General Manager to lead performance, develop talent, and maintain a luxury-standard environment while creating consistency in selling, service, and operational excellence. The position supports store performance through daily business rhythms, coaching, and operational consistency; leads by example on the sales floor; and helps deliver memorable customer experiences. The schedule is flexible to business needs, including evenings, weekends, and holidays. Typical schedules target five days and 40 hours, with additional time during peak seasons.
Requirements
- Ability to deliver sales results and coach others to improve performance.
- Strong communication, planning, and team leadership skills.
- Professional presence and a positive, team-first approach.
- Flexibility to work evenings, weekends, and holidays according to business needs.
Responsibilities
- Support store performance through daily business rhythms, coaching, and operational consistency.
- Reinforce behaviors tied to conversion, appointments, clienteling, and follow-up.
- Partner with leadership to execute visual standards, promotions, and operational priorities.
- Maintain inventory, compliance, and security standards.
- Model elevated customer service and coach team members in real time on the sales floor.
- Reinforce appointment culture, follow-up behaviors, and relationship-building expectations.
- Help create memorable customer experiences that build trust, loyalty, and confidence.
- Resolve customer concerns quickly and within guidelines.
- Deliver in-the-moment coaching and recognition to build team members’ confidence and capability.
- Support onboarding, training, and development of store team members.
- Reinforce accountability, teamwork, and selling excellence.
- Help customers feel celebrated through elevated service and thoughtful guidance, experience confidence through expert support and relationship-based selling, and connect emotionally to meaningful purchases and milestones.
Benefits
- Base pay plus commission on sales.
- Medical, dental, vision, and prescription insurance for full-time team members.
- 401(k).
- Paid time off for full-time and part-time team members.
- Paid holidays for full-time team members.
- Tuition reimbursement, including DCA courses, based on position.
- Training and career development programs.
- Merchandise discounts.
- Incentive trips and contests.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
