Assistant General Manager - Retail

Retail and Dining PositionsSan Antonio, TX
Onsite

About The Position

The Assistant General Manager - Retail will support the General Manager in overseeing retail operations, driving sales, and ensuring excellent customer service within a fast-paced airport environment. This role involves leading and developing a team, managing operational priorities, and contributing to the overall success of the retail location while upholding the company's mission and values.

Requirements

  • Minimum of three (3) years of retail management experience.
  • Demonstrated ability to lead, coach, and develop teams.
  • Strong understanding of customer service, retail operations, merchandising, and inventory management.
  • Proven ability to support sales growth, manage operational priorities, and achieve performance goals in a fast-paced environment.
  • Ability to analyze operational data and identify opportunities for improvement.
  • Excellent communication, leadership, organizational, and relationship-building skills.
  • Proficiency in Microsoft Office Suite and retail management systems.
  • Ability to work flexible schedules, including evenings, weekends, holidays, and varying shifts in a 24/7 airport environment.

Nice To Haves

  • Bachelor's Degree preferred.
  • Experience in a department store, specialty retail, hospitality, food service, or airport retail environment.

Responsibilities

  • Support the General Manager in all aspects of retail operations.
  • Lead, coach, and develop teams to foster a positive and productive workplace culture.
  • Ensure a high level of customer service.
  • Manage merchandising and inventory.
  • Support sales growth and achieve performance goals.
  • Analyze operational data to identify areas for improvement.
  • Maintain proficiency in Microsoft Office Suite and retail management systems.
  • Work flexible schedules, including evenings, weekends, holidays, and varying shifts in a 24/7 airport environment.
  • Uphold The Paradies Lagardère Mission Statement and Core Values.
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