Assistant Front Office Manager

Four Seasons • Austin, TX

7d • Onsite

About The Position

Four Seasons Hotel Austin is seeking an Assistant Front Office Manager to join our dynamic Rooms Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many; we are most effective when we work together cooperatively, respecting each other’s contribution and importance. This position primarily oversees the Front Desk team, but will also assist with managing the Guest Services and Front Drive teams. The primary objective is to ensure our guests have a smooth and pleasant experience from booking through departure. The Hotel Assistant Front Office Manager ensures that staff are highly trained, motivated and supervised. As the first impression of the Hotel, this high-profile department carries a special responsibility. We are looking for an individual who anticipates, customizes, and services guest’s needs before being asked.

Requirements

• High attention to detail and custom service skills
• Previous experience of 2 years required in the Hospitality Industry and Rooms Division, preferably with at least one year in supervisory role and Front Desk knowledge.
• Strong business acumen, work ethic and communication skills.
• Ability to develop and grow employees into Supervisory and Management positions.
• US work authorization is required.

Responsibilities

• Oversees the Front Desk team.
• Assists with managing the Guest Services and Front Drive teams.
• Ensures that staff are highly trained, motivated and supervised.
• Anticipates, customizes, and services guest’s needs before being asked.

Benefits

• COMPLIMENTARY FREE Medical, Dental and Vision Insurance after 30 days
• Room night stays at Four Seasons Worldwide
• Employee meals prepared by the Four Seasons Culinary Team
• Dry cleaning and alteration of employee uniforms
• Parking in Downtown Austin during work shifts
• DISCOUNTED public transportation options
• Four Seasons beds and bedding
• Gold’s Gym membership
• Vacation
• Sick
• Twelve (12) Paid Holidays
• 401k participation with a company matching program
• 100% Company-Paid Parental Leave
• Growth opportunities within Four Seasons

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed