Assistant Front Office Manager

Grand Bohemian Orlando•Orlando, FL

14d•Onsite

About The Position

Nestled in the heart of Downtown Orlando’s Arts District, Grand Bohemian Orlando, Autograph Collection is a distinctive luxury boutique hotel that blends artistic flair with sophisticated comfort. Renowned for its inspiring design, curated art collection, and lively atmosphere, this property offers an exceptional experience for guests and team members alike. From a grand lobby adorned with striking Italian mosaics and original artwork to stylish rooms featuring rich textures, custom furnishings, and marble accents, Grand Bohemian Orlando elevates every stay. The hotel’s dynamic amenities include an upscale restaurant and jazz lounge, a rooftop pool and lounge with panoramic city views, a full-service spa, and versatile event spaces perfect for celebrations or corporate gatherings. Located steps from world-class cultural venues, restaurants, and nightlife, this boutique gem offers a vibrant downtown lifestyle with unmatched hospitality — making it a standout destination for both guests and hospitality professionals. We are seeking a highly motivated and detail-oriented Assistant Front Office Manager to join our team! In this role, you will assist the Front Office Manager in overseeing the daily operations of the front desk, ensuring the highest level of customer service is provided to all guests. You will also help manage the staff and ensure that all procedures and policies are followed. This position will work primarily the evening shift to ensure there is a Manager On-Duty in the evening. As the Assistant Front Office Manager, you will be a key player in the success at our beautiful property!

Requirements

Ability to manage and lead each discipline of the department independently
Prior cash handling experience necessary
Ability to communicate effectively with the public and other Team Members
Computer experience required

Nice To Haves

1+ year departmental management or supervisory experience in hotel front office

Responsibilities

Assist the Front Office Manager in overseeing the daily operations of the front desk.
Ensure the highest level of customer service is provided to all guests.
Help manage the staff and ensure that all procedures and policies are followed.
Serve as the Manager On-Duty during the evening shift.