Assistant Food & Beverage Manager

Four Seasons Hotels and Resorts•Los Angeles, CA

2d•$70,000 - $78,000•Onsite

About The Position

The Assistant Food and Beverage Outlet Manager will assist in overseeing all facets of the outlet, ensuring consistent and thoughtful service. This role involves planning, organizing, controlling, and directing the work of employees while ensuring guest satisfaction. The position requires selecting, training, evaluating, leading, motivating, coaching, and disciplining employees in the Hotel’s Room Service Department to ensure that established cultural and core standards are met, including long-range strategic planning for outlet operations. The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns, or special requests for guests, clients, and group contacts is essential.

Requirements

Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.
Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
Requires a flexible schedule and the ability to work all shifts, weekends and holidays.

Responsibilities

Oversee all facets of the outlet, ensuring consistent and thoughtful service.
Plan, organize, control and direct the work of employees while ensuring guest satisfaction.
Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Room Service Department to ensure that established cultural and core standards are met.
Engage in long-range strategic planning for outlet operation.
Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.