Assistant Food and Beverage Outlets Manager

Pyramid Global Hospitality•Daytona Beach, FL

12d•Onsite

About The Position

Responsible for overseeing and assisting in the daily operations of the hotel’s restaurant, banquets, and F&B Outlets; ensuring excellent guest service, high-quality food and beverage offerings, and overall profitability. This role involves managing restaurant, banquets, and outlet staff, maintaining inventory, enforcing quality standards and optimizing service efficiency while upholding hotel policies and brand standards.

Requirements

Genuine passion for service.

Responsibilities

Assisting in daily restaurant, banquet, and other outlet operations, including dining service, reservations and guest interactions.
Ensuring a smooth and efficient workflow between the kitchen, bar and front of the house teams.
Monitoring food and beverage quality, presentation and service standards.
Maintaining compliance with health, safety and sanitation regulations as well as liquor laws.
Providing a welcoming and memorable dining experience for guests.
Addressing guest inquiries, complaints and special requests professionally and efficiently.
Implementing strategies to enhance guest satisfaction and encourage repeat business.
Monitoring reviews and feedback to continuously improve service quality.
Assisting in monitoring the inventory of food, beverage and supplies as well as labor expenses; ensuring cost effectiveness.
Collaborating with the F&B Outlets Manager, Sales, and Culinary teams to develop special promotions, seasonal offerings and themed events to attract guests.
Recruiting, training, scheduling and supervising restaurant servers, hosts, bartenders, bussers, In-Room Dining attendants and any other role which reports to the restaurant.
Ensuring associates adhere to hotel policies, grooming standards and service protocols.