Assistant Food and Beverage Manager

ASM Global•Knoxville, TN

1d•Onsite

About The Position

Legends Global has an excellent and immediate opening for an Assistant Food and Beverage Manager position with Legends Global Knoxville. As the world’s leading venue management company and producer of live event experiences, Legends Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve. This position is responsible for overseeing the full-time and part-time banquet servers, as well as contracted personnel, within the Food and Beverage Department. Reporting to the Food & Beverage Manager, the Assistant Manager is accountable for the planning and execution of catering and concessions events, ensuring the highest standards are consistently maintained. Additionally, the Assistant Manager is responsible for fulfilling goals and adhering to budgets established by the Food & Beverage Manager.

Requirements

College degree and/or equivalent work experience in a comparable facility or related field required.
Must have attention to detail
Must have good oral and written communication skills
Must have strong customer service skills
Must be able to adapt to changes in the work environment, managing competing demands, frequent changes, delays or unexpected events
Must have strong interpersonal skills
Must have good organizational skills
Ability to multi-task and establish priorities
Must be ServSafe Certified or be able to obtain certification within 90 days.
Must possess TABC card or be able to obtain it within 90 days.
Must be able to pass and maintain PCI compliance
Must be able to pass criminal background check
Must have considerable skill in the use of personal computers and be knowledgeable in MS Word, Excel, Outlook, and computerized accounting systems.

Responsibilities

Supervise, direct and train all banquet personnel including but not limited to all hourly servers, bartenders, concessionaires and banquet captains
Ensure the proper set up of the event rooms as it relates to food & beverage in accordance with event diagrams and communicate any necessary adjustments or recommendations with the event services staff
Assist in the coordination of any additional arrangements in planning such as rental of equipment, beverages, and linen
Coordinates and supervises the execution of all banquet functions to ensure clients' specifications are met
Manage the labor, beverage and ancillary costs for events as determined by event needs, event revenue, yearly budget and pre-event costing sheet and report back to Catering Sales and F&B Director with all necessary information
Oversee the proper uniform appearance of the service team
Responsible for the efficiency and productivity of the service team
Monitor the client's needs throughout the event to ensure customer satisfaction and communicate any changes to the proper departments including but not limited to the culinary department, catering sales and event services
Assist in the hiring, discipline and terminating of food & beverage part-time staff in accordance with Legends policies and procedures
Help maintain payroll for all direct reports in accordance with Legends guidelines and all federal and state laws
Organize all concession services to include but not limited to: staffing, event schedule, menu selection, stand lay-out, cleaning, register and menu board programming
Determine cash room needs for all food & beverage related events: concessions, cash bars, etc. and communicate to the Finance Department
Other duties as necessary