Assistant Fire Chief (Medical) - 0526

City of Greenville•204 Halton Road (Public Safety Complex) - Greenville, SC

15h•Hybrid

About The Position

Under limited direction and in compliance with technical, administrative, regulatory, or professional standards and guidelines, directs the development and implementation of the departmental medical training and manages the medical program. Coordinates, implements, and manages the department’s Emergency Medical Services (EMS) program and personnel. Evaluates EMS training activities for effectiveness, with an emphasis on its impact on the department’s service delivery. Performs quality assurance, gathers and analyzes data, monitors and measures adherence to standards, and resolves non-compliance issues and findings. Instructs all divisions of the Fire Department in the processes of EMS. Oversees the development, coordination, and implementation of the Opioid Response Team program. Works with other City departments to plan and manage special events. Manages all department medical grants, assists with grant writing and implementation, budget development, procurement, and monitoring training on new equipment. Participates in the development and implementation of the department’s strategic goals and tactical objectives. Conducts and implements special projects as assigned by the Fire Chief and Deputy Fire Chief. Serves as a liaison between the department, Greenville County EMS, Medical Control Director, hospitals, and other outside agencies with respect to EMS issues. Serves on special committees and task groups as assigned by Fire Chief and Deputy Fire Chief. Provides on-call support to major incidents.

Requirements

Bachelor's degree in a general professional or technical field or an associate degree and any equivalent combination of education, training, and experience, which provides the requisite knowledge, skills, and abilities for the job.
Over six (6) years of experience in emergency services to include a minimum of three (3) years of experience as a Paramedic.
Provider in CPR, Advanced Cardiac Life Support (ACLS).
Pediatric Advanced Life Support (PALS) or Pediatric Education for Prehospital Providers (PEPP).
Current CPR Instructor certification.
NIMS ICS or a NFA course meeting NIMS ICS (100, 200 & 700).
ICS -300 Intermediate and ICS-400 Advanced.
IFSAC/Pro Board FFII.
IFSAC/Pro Board Fire Instructor I or EMT/Paramedic instructor.
IFSAC/Pro Board Fire Officer I and II or must obtain within one (1) year of employment.
NREMT Paramedic.
South Carolina Paramedic certification or must obtain within one (1) year of employment.
Knowledge of: Paramedic and Emergency Medical Technician (EMT) certification requirements.
Knowledge of Greenville County EMS clinical operating guidelines and state EMS statutes and regulations.
Knowledge of Public safety record management system software.
Knowledge of Incident command system.
Knowledge of Public safety radio systems and communications.
Ability to apply analytical judgment and decision-making to evaluate systems, programs, and data.
Ability to maintain department compliance with Greenville County EMS clinical operating guidelines and state EMS statutes and regulations.
Ability to perform duties of an EMT/Paramedic.
Ability to respond to and assist in a variety of emergency and non-emergency situations.
Ability to oversee station activities and assign company activities at emergency incidents.
Ability to obtain and maintain required certifications.
Ability to administer specified training programs for new EMTs and Paramedics.
Ability to develop, revise, implement, and oversee the personal improvement plan for employees.
Ability to supervise personnel to ensure they are properly trained to deliver emergency medical services.
Ability to supervise assigned personnel, providing direction, training, coaching, and performance feedback.
Ability to read, analyze, and interpret professional journals, technical journals, reference materials, and procedures.
Ability to make mathematical calculations and draw logical conclusions.
Ability to write reports, prepare business letters, summarize meeting minutes, and compose emails in a clear and professional manner.
Ability to operate general equipment to include vehicles, and public safety radios.
Ability to operate general office equipment to include scanner, printer, copier, telephone, and computer with Microsoft Office Suite.
Ability to utilize specialized software and systems to include Geographic Information System (GIS) software, timekeeping system, public safety records management system, medical report software, and other associated software.

Nice To Haves

Master’s degree in a general professional or technical field.
Chief EMS Officer (CEMSO) designation through the Center for Public Safety Excellence (CPSE).

Responsibilities

Manage day-to-day operations of the department’s EMS program and determine objectives consistent with established goals.
Develop and implement strategies, policies, plans, and procedures to achieve identified department objectives and priorities.
Coordinate department and community cardio-pulmonary resuscitation (CPR) courses.
Manage department CPR instructors including serving as adjunct faculty for approved training center.
Work with other City departments to plan, manage, and staff special events that need medical personnel.
Ensure department compliance with Greenville County EMS clinical operating guidelines and state EMS statutes and regulations.
Ensure that Paramedics and Emergency Medical Technicians (EMTs) are maintaining certifications and are performing required patient care benchmark skills.
May perform duties of an EMT/Paramedic.
Supervise assigned personnel by setting performance expectations and standards as well as assigning and prioritizing their work.
Write and conduct performance evaluations.
Ensure staff development and training.
Ensure staff compliance with departmental and City policies.
Coach, mentor, and counsel employees and as appropriate provide discipline consistent with Human Resources policies.
Maintain a safe work environment and report any workplace accidents in a timely manner.
In coordination with Human Resources, review, and update job descriptions.
Oversee the development, coordination, and implementation of the Opioid Response Team program.
Work with senior leadership and key stakeholders to develop a comprehensive plan to respond to the opioid crisis.
Develop and manage budget and maintain fiscal accountability and compliance according to City policies.
Develop communication strategies regarding the City’s response to the opioid crisis.
Monitor compliance with all federal, state, and local laws regarding opioid programs.
Ensure administrative tasks and projects adhere to Health and Human Services (HHS), state and federal standards and requirements.
Maintain a comprehensive, current knowledge and awareness of applicable laws, regulations, policies, and procedures, and other related requirements which may affect the program.
Contribute to program planning, report writing and serving on various committees, including regional and statewide as needed.
As assigned by the Fire Chief or Deputy Fire Chief, participate in Fire Department special projects and strategic initiatives, including the development and implementation of the strategic plan and long-range strategic initiatives as they relate to the delivery of EMS services.
Manage and maintain the Fire Department’s accreditation records including policies and procedures to ensure accreditation compliance as related to EMS.
Utilize the Fire Department’s accreditation compliance software program in order to manage, create, and maintain reporting status and track responsibility for each standard as it relates to EMS.
Analyze, plan, design, implement, and administer EMS programs such as Basic Life Support (BLS) and Continuous Quality Improvement (CQI).
Ensure certification and recertification of EMS instructors and providers.
Conduct research and analysis of current and future EMS issues and trends to ensure quality medical services.
Evaluate EMS and Fire Department data, identify methods of providing effective emergency medical care and correct complex medical issues and patient care delivery situations.
Design quality assurance programs to measure program outcomes and effectiveness through Quality Assurance/Quality Improvement (QA/QI) processes and periodically respond to medical emergencies with field providers.
Conduct patient care analysis using the department automated electronic Patient Care Reporting System.
Coordinate investigations of EMS related complaints and unusual occurrences.
Ensure that Fire Department emergency medical personnel are trained in EMS programs in order to effectively, efficiently, and safely execute all responsibilities consistent with the department’s standard operating procedures and guidelines for delivery of emergency medical services.
Conduct training activities and classroom instructional sessions as required, develop lesson plans using standardized software programs, and conduct multiple repetitive EMS courses during a training cycle.
Conduct, facilitate, and attend informational seminars, conferences, presentations and public and professional meetings regarding governmental policies and procedures related to EMS.
Administer specified training programs for new EMTs and Paramedics.
Develop, revise, implement, and oversee the personal improvement plan for employees.
Assist with remediation, education, and counseling as needed with respect to EMS programs.
Supervise personnel to ensure they are properly trained to deliver emergency medical services.
Assist the Deputy Fire Chief in the annual development and administration of the department budget as related to EMS.
Participate in the forecast of funds needed for staffing, equipment, materials, and supplies.
Oversee and control the purchasing, maintenance, and inventory of all medical equipment and property.
Identify additional funding requirements each year.
Responsible for grant writing and management of EMS grants.
Coordinate medical supply restocking.
Represent the department before local, state, and federal regulatory, advisory, and governing bodies with respect to EMS issues, and ensure preparation of required periodic reports.
Serve as EMS point of contact for government officials and organizations, non-government and community-based organizations, City, county, and private industry partners and other stakeholders.
Perform other duties as assigned.