Assistant Facilities Manager

JLL•Reston, VA

4d•$80,400 - $110,000•Onsite

About The Position

JLL is seeking an Assistant Facilities Manager (AFM) to support facilities operations across a geographically dispersed corporate portfolio throughout the Washington, DC metropolitan region. This role is responsible for helping ensure day-to-day facilities activities are executed efficiently, including work-order management, preventive maintenance coordination, vendor oversight, landlord engagement and employee support requests. The Assistant Facilities Manager will play a critical role in maintaining operational continuity across assigned sites by proactively managing facility issues from identification through resolution. This position supports the broader facilities leadership team by providing dedicated operational ownership, allowing senior leadership to focus on strategic initiatives, portfolio performance and client priorities. The ideal candidate is highly organized, service-oriented and capable of managing multiple facilities and competing priorities in a fast-paced environment. Success in this role requires strong follow-through, effective communication, sound operational judgment and the ability to independently drive routine issues to completion while escalating material risks appropriately.

Requirements

3+ years of experience in facilities management, property management, building operations, corporate real estate or a related field.
Experience managing multiple priorities, operational workstreams or facilities simultaneously in a fast-paced environment.
Working knowledge of commercial building systems, including HVAC, electrical, plumbing, life safety and general maintenance operations.
Experience using computerized maintenance management systems (CMMS) or work-order platforms; Corrigo experience strongly preferred.
Strong organizational, problem-solving and follow-through skills with the ability to independently manage routine operational matters.
Strong written and verbal communication skills with the ability to collaborate effectively across vendors, landlords and internal stakeholders.
Ability and willingness to travel regularly throughout the assigned DC/MD/VA portfolio.

Nice To Haves

Experience supporting geographically dispersed or multi-site corporate portfolios.
Familiarity with vendor management, landlord coordination and facilities service-delivery processes.
Experience supporting office moves, site openings/closures, facility incidents or decommissioning activities.
Exposure to regulated or complex corporate environments such as government contracting, defense, aerospace or technology sectors.
Bachelor’s degree in Facilities Management, Engineering, Business, Construction Management or a related discipline.
FMP, CFM or comparable facilities-industry certification.
Experience analyzing operational data, identifying work-order trends and supporting continuous improvement initiatives.

Responsibilities

Manage daily facilities operations across assigned sites throughout Washington, DC, Maryland and Virginia, ensuring a high level of service delivery and operational consistency.
Serve as a primary point of contact for facility-related requests, coordinating vendors, landlords and internal stakeholders to resolve issues effectively and efficiently.
Conduct regular site inspections to identify maintenance concerns, safety risks, operational deficiencies and service-quality issues.
Manage work orders within Corrigo from intake through completion, including prioritization, documentation, vendor coordination and timely closure.
Support preventive maintenance activities, office moves, site openings and closures, decommissioning projects and workplace changes across the portfolio.
Monitor vendor and landlord performance, track commitments through completion and escalate unresolved operational or service concerns when necessary.
Maintain accurate operational records, support reporting activities and identify opportunities to improve service delivery, process efficiency and overall portfolio operations.