Assistant Facilities Manager

JLL•New York, NY

7d•Onsite

About The Position

As an Assistant Facility Manager at JLL, you'll play a vital role in supporting comprehensive facility operations and helping to create exceptional workplace experiences for building occupants and clients. Working closely with the Facility Manager, you'll handle day-to-day operational responsibilities including coordinating maintenance activities, managing work orders, supervising on-site staff, and serving as a key point of contact for tenant and client requests. This position offers an excellent opportunity to develop your facility management expertise while contributing to meaningful outcomes that keep buildings running smoothly and safely. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, which means you'll gain hands-on experience across all aspects of facility operations while building the skills necessary for future leadership roles. You'll coordinate with vendors and contractors, assist with budget management, ensure compliance with safety standards, and help implement preventive maintenance programs. We believe the most effective teams are built when everyone is empowered to thrive, and in this role you'll have the support and resources needed to make a real impact while growing your professional capabilities in a collaborative, dynamic environment.

Requirements

Associate's or Bachelor's degree in Facilities Management, Engineering, Business, or related field, or equivalent combination of education and experience
Minimum 2-3 years of experience in facility management, building operations, property management, or related field
Working knowledge of building systems including HVAC, electrical, plumbing, and life safety equipment
Strong organizational skills with the ability to manage multiple priorities and respond effectively to changing demands
Excellent communication and interpersonal skills with a customer service-oriented approach
Basic understanding of building codes, safety regulations, and facility management best practices
Proficiency with Microsoft Office applications and ability to learn computerized maintenance management systems (CMMS)
Flexibility to respond to after-hours emergencies and occasional weekend work as needed
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Facility Management Professional (FMP) certification or actively pursuing professional credentials
Experience using computerized maintenance management systems (CMMS) or integrated workplace management systems (IWMS)
Background in corporate office environments, commercial properties, or institutional facilities
Basic project coordination experience including tracking timelines, budgets, and deliverables
Knowledge of sustainability practices and energy management principles
Experience supervising or leading small teams in an operational environment

Responsibilities

Coordinate daily facility operations by managing work order systems, prioritizing maintenance requests, and ensuring timely resolution of tenant and client issues
Conduct regular building inspections to identify maintenance needs, safety hazards, and compliance concerns while documenting findings and initiating corrective actions
Supervise and provide guidance to maintenance technicians, custodial staff, and other on-site team members to ensure quality service delivery
Assist with vendor and contractor management including scheduling service calls, overseeing work quality, and verifying invoice accuracy
Support budget administration by tracking expenses, processing invoices, monitoring purchase orders, and identifying cost-saving opportunities
Respond to emergency situations and after-hours calls, coordinating appropriate resources and communicating updates to stakeholders
Maintain accurate facility documentation including maintenance logs, inspection reports, equipment records, and compliance certifications
Assist with space planning activities, coordinate moves and reconfigurations, and support small-scale improvement projects
Help implement and monitor preventive maintenance programs to ensure building systems operate efficiently and reliably