ASSISTANT F&B DIRECTOR

COUNTRY CLUB OF LANDFALL • Wilmington, NC

8d

About The Position

The Assistant F&B Services Director provides leadership, coordination, and oversight for the Food & Beverage operations at the Country Club of Landfall. The role directs the management team and helps ensure clubhouse departments consistently meet standards for service, quality, cleanliness, safety, and memorable member experiences. It is a highly visible, hands-on leadership position with regular interaction with members, guests, employees, department leaders, and senior management. The position reports to the Director of Food & Beverage and supervises F&B Managers and F&B staff.

The role supports the F&B Services Director in leading daily clubhouse operations; coaching and developing managers and staff; maintaining strong member relationships; monitoring financial performance, purchasing, inventory, payroll, and labor; supporting staffing and employee development in partnership with HR; coordinating events and catering operations; and maintaining facilities, food safety, sanitation, alcohol compliance, and workplace safety. The role is full-time and requires five or more days per week, with late nights, early mornings, weekends, and holidays regularly required.

Requirements

• 3–5 years of Food and Beverage Management experience in a country club setting.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• In-depth knowledge of food safety regulations and ABC laws.
• Ability to work evenings, weekends, and holidays as required.
• Availability for a full-time schedule of five or more days per week, including regularly required late nights and early mornings.

Nice To Haves

• Bachelor’s degree in Hospitality Management or a related field.
• 3–5 years of experience in food and beverage management in a country club setting.

Responsibilities

• Provide leadership and direction for daily clubhouse operations and maintain consistent service, quality, cleanliness, and operational standards.
• Promote effective coordination and communication among departments and maintain a visible presence in the clubhouses and during key member activities and events.
• Identify operational issues proactively and establish solutions; ensure club policies, procedures, safety requirements, and regulatory standards are followed.
• Direct, coach, and develop F&B managers, Banquets and Events Coordinators/Managers, and applicable F&B staff.
• Set expectations and accountability for the management team, hold management meetings and performance reviews, delegate responsibilities, address performance issues, and develop future leaders.
• Maintain relationships with members and guests; monitor feedback, complaints, and service trends; address concerns; and improve service recovery and the clubhouse experience.
• Review labor, revenue, product costs, and operating expenses with the F&B Director, monitor financial reports, and take corrective action when needed.
• Oversee purchasing, inventory, invoices, cost controls, financial accountability, payroll, and labor performance.
• Assist with recruiting, interviewing, hiring, training, and retaining employees; maintain appropriate staffing levels and professional-development expectations.
• Monitor scheduling and overtime to keep labor within budget and foster accountability, teamwork, professionalism, and member service.
• Collaborate with the event department on private events, weddings, and club functions; assist Banquets & Events operations and coordinate catering requirements, staffing, communication, and operational details.
• Coordinate with department leaders to identify event conflicts and operational concerns in advance.
• Monitor clubhouse cleanliness, organization, equipment, and maintenance needs; coordinate maintenance and repairs with appropriate departments.
• Maintain sanitation, food safety, alcohol compliance, and workplace safety standards and ensure cleaning and inspection schedules are followed.

Benefits

• Health benefits package including medical, dental, and vision coverage, with FSA offered after 90 days.
• Complimentary golf privileges and employee discounts on apparel and food.
• Paid time off.
• 401(k) with discretionary company match.
• Continuing education opportunities, including potential CMAA reimbursement.
• Bonus potential.
• Competitive salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed