Assistant F&B Manager

ALGONQUIN CLUB HEXAGON • Boston, MA

5d • $70,000 - $75,000 • Onsite

About The Position

The 'Quin House is a multi award-winning modern private social club in Back Bay that brings together a diverse mix of interesting and interested members of all ages, industries, and backgrounds to forge meaningful connections, expand lives and create a community of impact. A vibrant, reimagined hospitality venture intended to enrich the lives of those who join, the club is based on the core principles of providing a place in the city that embraces diversity & inclusivity, stimulating experiences in programming, amazing food and beverage, beautiful design, top-notch hospitality and philanthropy.

Requirements

• At least 3-5 years of progressive experience in a hotel or restaurant experience.
• Service oriented style with professional presentations skills.
• Maintain high standards of personal appearance and grooming.
• Experience managing and developing teams.
• Results-driven leader who is fearless about execution, is creative, can champion a vision and roadmap, and is not afraid to dig into the details.
• A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team’s work.
• Excellent oral and written communication skills.
• Detail oriented, excellent prioritization, time management, organizational and follow up skills.
• Demonstrated ability for process excellence and project management.
• Good financial acumen.
• Basic understanding of Health and Safety, Food Hygiene and Employment Legislation.
• Open availability and flexibility to work according to the needs of the business.
• Comfortable with WORD, PowerPoint and Excel.
• High School Diploma or equivalent.

Nice To Haves

• Startup/opening of hotels and restaurants experience preferred.
• Experience implementing new F&B concepts preferred.

Responsibilities

• Assist in providing direction and leadership for the property's three full-service restaurants.
• Assist restaurant leadership in leading their teams and in achieving their operational and financial goals.
• Manage the performance, maintaining the facilities in accordance with The ‘Quin House service standards.
• Ensure high member satisfaction and an exceptional dining experience.
• Provide leadership and instill a culture and work environment based upon respect; providing opportunities for staff to learn, grow and develop their abilities through training of employees and creating a positive, productive working environment.
• Manage and coordinate the planning, organizing, training and leadership necessary to achieve stated responsibilities in sales, costs, employee retention, member satisfaction, food & beverage and rooms quality, cleanliness and sanitation.
• Implement overall food & beverage the strategy that aligns with organizational policies and goals.
• Develop and recommend the annual budget, marketing plans and objectives and manages within those approved plans.
• Monitor and analyze cost center financial performance and contribution to club’s profitability.
• Implement and maintain F&B marketing and other marketing activities and club programming initiatives.
• Hire, train, empower, coach and counsel, performance and salary reviews.
• Manage payroll, reports, forecasts, inventory and budget for the restaurant.
• Implement procedures to increase member and employee satisfaction.
• Understand all policies, procedures, standards, specifications, guidelines and training programs for The ‘Quin House.
• Assume 100% responsibility for the quality of services provided.
• Perform purchasing and inventory responsibilities on a daily/weekly basis.
• Fill in where needed to ensure guest service standards and efficient operations.
• Continually strive to develop the staff in all areas of managerial and professional development.
• Oversee and ensure that policies on employee performance appraisals are followed and completed on a timely basis.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the club, employees and members.
• Assist in creating a dynamic menu for all outlets that evolves and changes on a regular basis.
• Investigate and resolve member complaints regarding food quality and service.
• Assume additional tasks assigned to you by your direct supervisor or any manager of The ‘Quin House that are reasonable requests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED