Assistant F&B Manager
About The Position
Responsible for daily restaurant operations, banquet operations, including dining service, reservations and guest interactions. Ensure a smooth and efficient workflow between the kitchen, bar and front of the house teams. Monitor food and beverage quality, presentation and service standards. Maintain compliance with health, safety and sanitation regulations as well as liquor laws. Provide a welcoming and memorable dining experience for guests. Address guest inquiries, complaints and special requests professionally and efficiently. Implement strategies to enhance guest satisfaction and encourage repeat business. Monitor reviews and feedback to continuously improve service quality. Monitor the inventory of food, beverage and supplies as well as labor expenses, ensuring cost effectiveness. Collaborate with the sales and culinary teams to develop special promotions, seasonal offerings and themed events to attract guests. Train, schedule and supervise servers, hosts, bartenders, bussers, F&B attendants and any other role which reports to the restaurant. Ensure associates adhere to hotel policies, grooming standards and service protocols.
Requirements
- Experience in restaurant and banquet operations.
- Knowledge of dining service, reservations, and guest interactions.
- Understanding of food and beverage quality, presentation, and service standards.
- Familiarity with health, safety, sanitation, and liquor laws.
- Skills in guest service and complaint resolution.
- Ability to implement strategies for guest satisfaction.
- Experience in inventory management.
- Knowledge of labor cost control.
- Collaboration skills with sales and culinary teams.
- Experience in training, scheduling, and supervising staff.
- Understanding of hotel policies, grooming standards, and service protocols.
Responsibilities
- Manage daily restaurant and banquet operations.
- Oversee dining service, reservations, and guest interactions.
- Ensure smooth workflow between kitchen, bar, and front of house.
- Monitor food and beverage quality, presentation, and service standards.
- Maintain compliance with health, safety, sanitation, and liquor laws.
- Provide a welcoming and memorable dining experience.
- Address guest inquiries, complaints, and special requests.
- Implement strategies to enhance guest satisfaction and repeat business.
- Monitor reviews and feedback for service improvement.
- Manage inventory of food, beverage, and supplies.
- Control labor expenses for cost-effectiveness.
- Collaborate with sales and culinary teams for promotions and events.
- Train, schedule, and supervise F&B staff.
- Ensure staff adherence to hotel policies, grooming, and service protocols.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
