Assistant Executive Steward - Luxor

MGM Resorts International•Hempfield Township, PA
•Onsite

About The Position

As an Assistant Executive Steward at Luxor, you will be responsible for assigned operational functions within the department. You will help create a memorable guest experience through welcoming service and by taking ownership of guests’ individual needs. The role includes supervising department operations and staff, maintaining service standards, overseeing cleanliness and sanitation, managing supplies and equipment, and maintaining inventory and records for dinnerware, flatware, and glassware.

Requirements

  • Must be 21 years of age or older.
  • At least 2 years of experience in stewarding or administrative operations supervision.
  • Availability to work varied shifts, including weekends and holidays.
  • Experience managing employees covered under a Collective Bargaining Agreement (CBA).

Responsibilities

  • Supervise assigned departmental operations in alignment with the strategic plan, fiscal budget, and company profitability objectives.
  • Supervise delivery and measurement of guest service in accordance with company service standards and brand attributes.
  • Supervise assigned staff, including hiring recommendations, training, coaching, performance feedback, discipline recommendations and administration, and scheduling.
  • Provide ideas and suggestions for new products, services, technology, and processes.
  • Conduct routine inspections of equipment and kitchen areas to ensure cleanliness and sanitary procedures are maintained.
  • Requisition new and replacement equipment as needed.
  • Approve requisitions for cleaning supplies and equipment and monitor supply requisitions to control costs while maintaining material quality.
  • Maintain inventory and records for dinnerware, flatware, and glassware; order china, glassware, and silverware.

Benefits

  • Wellness incentive programs to support physical and mental health.
  • Company hotel, food and beverage, retail, and entertainment discounts, as well as partner discounts on travel, electronics, online shopping, and more.
  • Free meals in the employee dining room.
  • Free parking on and off shift.
  • Health and income protection benefits for eligible employees.
  • Professional and personal development programs, networking opportunities, and community volunteer opportunities.
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