Great River Golf Club - Assistant Executive Director

Sacred Heart University•Milford, CT

About The Position

The Assistant Executive Director works closely with the Executive Director to support the overall operations of the organization. This role oversees and coordinates staff functions related to Golf Operations, Pro Shop Merchandising, Greens and Grounds, Food and Beverage/Event Operations, Membership Retention, and the onboarding of new members. The position also assists with P&L management, as well as building repairs and maintenance and security operations. Additionally, the Assistant Executive Director supervises the managers responsible for these departments to ensure efficient operations and high-quality service.

Requirements

A Bachelor’s or Associates Degree preferably in Hospitality or Golf Management.
At least 5 years’ experience managing in a private club setting preferred.
Strong computer skills in Office, Outlook, POS, inventory management, staff scheduling.
Committed to working towards a Certified Club Manager (CCM) designation through CMAA national and CT branches.
Ability to act as the Club’s Executive Director during his or her absence.
Hands-on effective leader, who is a confident proactive team builder.
Must demonstrate appropriate analytical skills, attention to detail, organizational, and management skills.
Flexibility to perform any job in whatever capacity as requested by the Executive Director that may be necessary during critical times to allow for smooth operations of the club.
Exceptional communication skills and interpersonal skills.
Ability to express ideas clearly and precisely in oral and written form.
The ability to make members and event clients feel they are consistently taken care of, while enforcing club policies.
An understanding of golf and knowledge of the traditions of the game.
An understanding of the Food & Beverage industry and a commitment to programs of continuing education whether with the CMAA or one of Sacred Heart University’s degree programs.
Strong computer skills.
Fast paced environment with a need for flexibility.
Able to work well in a team.
Willing to take on new tasks as needed.
Must be flexible, hours sometimes required beyond the normal workday, and when necessary, on a weekend.

Responsibilities

Manages all aspects of the club in the absence of the Executive Director.
Works with all department heads to develop budgets, staffing and general operating procedures for Great River.
Monitors the budget with the assistance of the Office Manager and works with the Executive Director to take any corrective measures necessary.
Functions as the administrative link between all departments.
Alters work schedule as needed to support club events and operational demands.
Works closely with Marketing & Social Media coordinator to develop techniques to drive potential members to our sites while creating member bookings and involvement in all Golf / Food & Beverage events.
Coordinates with department heads and establishes training programs, Greens & Grounds, Golf Operations, Pro Shop, Food & Beverage etc.
Develops security assessments and needs in advance of heavy usage either by outside events or member scheduled events in coordination with campus Public Safety.
Maintains close contact with members and helps assure maximum satisfaction.
Works with Campus Operations to assure all preventative maintenance and energy management programs are in use.
Creates an ongoing facility inspection (Milford Health Department) throughout the club to assure cleanliness, safety and other standards are consistently attained.
Serves as an ad-hoc member of all club committees.
Establishes a rapport with the University’s Hospitality, Sports Management and Retail professors to utilize Great River as a training ground for each program and provide all students an opportunity to intern.
Other duties as assigned.