ASSISTANT DISPATCHER

Builders General Supply Co•Little Silver, NJ

12d•$20 - $26•Onsite

About The Position

This role is responsible for a variety of tasks related to scheduling, invoicing, and managing deliveries and drivers. The Assistant Dispatcher will ensure timely deliveries, customer satisfaction, and maintain accurate business records. This position also involves customer interaction, order taking, and assisting with inventory as needed.

Requirements

Excellent communication skills are required.

Nice To Haves

Previous lumber or building supplies experience strongly desired.
Previous dispatcher experience strongly desired.
Work experience of at least one year in sales, sales support, or customer service preferred.
Experience using various third party building supplier system applications desired.

Responsibilities

Schedules deliveries for customers and sales people.
Invoices all delivery sales orders to ensure payment.
Assigns drivers to vehicles and routes.
Maps all routes for drivers.
Runs credit checks on deliveries prior to scheduling.
Pre-authorizes credit cards and checks for SOD, COD and cash sales.
Tracks outgoing transfers.
Receives all incoming transfers.
Maintains driver and vehicle reports (including monthly fuel records and repair requests).
Opens store daily (takes early calls from customers and employees).
Addresses all deliver disputes as they arise.
Maintains business records pertaining to deliveries, pick-ups and transfers.
Coordinates the loading of trucks.
Assists with answering phones when needed.
Ensures that deliveries are timely and customers are satisfied.
Assists with inventory cycle counts when necessary.
Takes orders from customers and sales people when necessary.
Performs other duties as requested, directed or assigned.