Assistant Director (Full-Time) @ Zoo Atlanta

Event Network•Atlanta, GA

2d•$18

About The Position

The Assistant Store Director (ASD), in partnership with the Store Director, leads a specific store and helps build and retain a high-performing, diverse workforce. The ASD communicates and advances Event Network’s vision and strategy with the store team and partner management, and works with the Store Director to achieve sales, net income, per-capita, operating, and people objectives through execution, coaching, and accountability. The role is also responsible for guest service, merchandise presentation, partner relations, and building relationships throughout the partnership. Applicants must be at least 18 years old.

Requirements

Must be 18 years or older to apply.
Must be able to frequently stand, walk, and use hands to finger, handle, or feel; occasionally reach, climb or balance, and stoop, kneel, crouch, or crawl.
Must frequently lift and/or move up to 40 pounds.

Responsibilities

Communicate performance and behavior expectations, hold team members accountable, and recruit talent.
Identify, develop, and leverage talent; provide training and communication to support engagement, learning, and business objectives.
Use the company performance management process to improve team and individual performance; motivate, retain, and recognize team members in partnership with the Store Director.
Address HR and guest-service issues in partnership with the Store Director and HR, and support team-member development and relationships.
Achieve store sales, per-capita, net-income, payroll, inventory, and expense goals.
Identify ways to reduce expenses and improve sales productivity; collaborate with the Store Director on shrink goals, loss-prevention audits, and payroll utilization.
Use reports to analyze business trends and opportunities and make effective business decisions.
Work the assigned schedule and execute short- and long-term business goals with the Store Director.
Communicate and implement Event Network’s strategic direction and coordinate store goals with the team.
Train and support team members in providing a consistent, friendly, knowledgeable, and efficient guest experience in accordance with company and partner guidelines.
Maintain visual presentation directives and develop team members’ ability to present stores according to company standards.
Champion company initiatives, respond to communications in a timely manner, and perform required non-revenue-generating tasks such as expense control and loss-prevention training.
Ensure team members exceed Event Network Cares standards and maintain a clean, organized, and safe shopping environment.
Share partner and market insights with Store Operations and Purchasing teams, and develop and maintain strong partner relationships.
Participate in regional philanthropic activities.