Assistant Director, Veterans Resource Center (Student Services Professional IV)

California State University•Fullerton, CA

2d•$6,320 - $9,014•Onsite

About The Position

The Veteran’s Resource Center within the Division of Student Affairs at Cal State Fullerton supports military-connected students academically, personally, and professionally. We continuously engage with our students to meet them wherever they are and to guide them along their path toward success. We believe that only through unity can we hope to meet the varied needs of our students, which is why our center is and will continue to be an inclusive space for all. We seek an exceptional individual to join our team as the Assistant Director, Veterans Resource Center (Student Services Professional IV). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness. It is an exciting time to join Cal State Fullerton as we are an in-demand comprehensive University that is driven to shape the future of education and foster a vibrant community of students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. The Assistant Director for the Veterans Resource Center (VRC) works in collaboration with the VRC Director to deliver and integrate student support services specifically tailored to students who are active duty, national guard, reservist, prior service members (veterans), and military-family members. The Assistant Director, under the supervision of the Director, serves as an integral part of the center by leading and implementing campus-wide and student affairs initiatives and success efforts. In collaboration with members of the VRC team, the Assistant Director works collaboratively to design and coordinate programs that academically support veteran and military-connected students, promote access and retention, enrich the college experience, and enhance student development. Responsibilities include leading, designing, coordinating, implementing, and evaluating student support services, high-impact practices, and co-curricular learning and assessment efforts. In addition, the Assistant Director recommends courses of action regarding sensitive and complex student issues and concerns and serves as a liaison for student-related issues. Reports to the Director for the daily responsibilities of the role. Further, the Assistant Director works hand in hand with the Director to recommend university-wide policies that pertain to veteran and military-connected students to the Associate Vice President of Student Affairs and Strategic Enrollment Management, Engagement and Student Success. The Assistant Director contributes to and/or designs VRC publications, retention management initiatives, and college climate assessment efforts. Contributes to a wide variety of initiatives for the Division of Student Affairs and Strategic Enrollment Management. Other duties as assigned.

Requirements

Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution.
Four years of professional student services work experience including experience advising students individually and in groups, as well as the analysis and resolution of complex student services problems.
Thorough knowledge of the policies, procedures, and practices of the program area to which assigned or the ability to quickly acquire such knowledge.
General knowledge of the policies, practices, and activities of Student Services programs outside the program to which immediately assigned.
General knowledge of the principles, problems, and methods of public administration, including organizational, personnel and fiscal management.
General knowledge of advanced statistical and research methods.
Ability to carry out very complex assignments without detailed instructions.
Ability to advise students individually or in groups on varied and complex matters.
Ability to determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature.
Ability to reason logically and analyze and solve organizational and operating problems of one or several program areas.
Ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations.
Ability to analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action.
Ability to understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served.
Ability to establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment.
Must file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis.
Must complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment.
Must comply with the requirement outlined in CSU Executive Order 1083, revised July 17, 2017, as a general mandated reporter under the California Child Abuse and Neglect Reporting Act.
Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended.
Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

Nice To Haves

A master's degree from an accredited college or university in student development, higher education administration, counseling, or one of the behavioral sciences.
Familiarity with student development and interpersonal communication theory, as well as group dynamic concepts.
Experience advising student organizations, program/leadership development, and personal academic or career counseling.
Skilled in individual counseling and advising, as well as group process facilitation.
Ability to design and implement leadership training experiences for college-based student organizations.
Thorough knowledge of the policies, procedures, and practices of the assigned program, as well as a general knowledge of the policies, practices, and activities of Student Services programs outside of the assigned program.
General knowledge of military culture and veteran experience.
In depth understanding of veteran and military-connected education benefits including, but not limited to, those from the United States Department of Veterans Affairs (VA) and California Department of Veterans Affairs (CalVet).

Responsibilities

Leading, designing, coordinating, implementing, and evaluating student support services, high-impact practices, and co-curricular learning and assessment efforts.
Recommending courses of action regarding sensitive and complex student issues and concerns.
Serving as a liaison for student-related issues.
Recommending university-wide policies that pertain to veteran and military-connected students to the Associate Vice President of Student Affairs and Strategic Enrollment Management, Engagement and Student Success.
Contributing to and/or designing VRC publications, retention management initiatives, and college climate assessment efforts.
Contributing to a wide variety of initiatives for the Division of Student Affairs and Strategic Enrollment Management.
Other duties as assigned.