Ast Dir,Unv Housing Res Life

University of Florida•Gainesville, FL

17d

About The Position

The Assistant Director provides leadership for residential programs and student development, overseeing a comprehensive residential program that promotes student learning, retention, and academic success. The role directs community programming and development in residential spaces, develops and evaluates student development programs and residential curricula, and supports living-learning communities and co-curricular initiatives aligned with departmental and divisional goals. The position oversees residential operations, policies, and procedures, including health and safety, facility management, emergency response, opening and closing, room reassignments, damage assessments, and inspections. It works with internal partners to maintain safe, secure, and well-maintained residential facilities; analyzes assessment data and trends; advises department-sponsored student organizations; and responds to concerns from students, families, and faculty. The Assistant Director serves as a Campus Security Authority and participates in emergency response, including an after-hours on-call rotation. The role also leads Housing Community Standards and Student Conduct and Conflict Resolution processes. Responsibilities include adjudicating cases, overseeing investigations and caseloads, maintaining records and reporting compliance, monitoring case-management processes, training staff, and recommending improvements to processes, policies, and services. The Assistant Director supervises professional and student staff; manages recruitment, training, evaluations, professional development, HR and payroll processes, budgets, and resources; and ensures effective use of information systems and operational data. Additional duties include reporting, special projects, committee service, strategic planning, and operating state vehicles.

Requirements

Master’s degree in an appropriate area of specialization and two years of appropriate experience, or a bachelor’s degree in an appropriate area of specialization and four years of experience.
Valid driver’s license.
Demonstrated proficiency with computers and software applications.
Demonstrated planning, time-management, and organizational skills.
Demonstrated verbal and written communication skills.
Demonstrated interpersonal skills.
Ability to lead a team and work cooperatively with team members.
Ability to address nuanced problems with sensitivity and discretion.
Ability to function effectively in a fast-paced environment with frequent interruptions.
Ability to handle multiple projects or tasks simultaneously.
Ability to understand, interpret, and apply rules, regulations, policies, and procedures.

Nice To Haves

Master’s degree in higher education, counseling, leadership, or a similar field.
Experience supervising full-time staff.
Understanding of student development theory and its application to residential communities.
Experience with organizational conduct processes, including investigations.
Experience developing learning outcomes and assessment tools.
Demonstrated experience with crisis management.
Familiarity with relevant state and federal laws and regulations affecting student conduct policies and processes.
Experience with budgets and other business-related functions.
Experience with Microsoft Office Suite, Maxient, and StarRez.

Responsibilities

Provide oversight and direction for a comprehensive residential program that promotes student learning, retention, and academic success.
Oversee residential community programming and development in alignment with the academic calendar and departmental and divisional goals.
Lead development and evaluation of student development programs, residential curriculum, living-learning communities, and co-curricular initiatives.
Establish and execute residential policies, procedures, and protocols, including opening and closing, reassignments, damage assessments, and health and safety inspections.
Collaborate with internal units to ensure residential facilities are safe, secure, and well-maintained, and conduct regular building inspections.
Analyze assessment data and benchmark trends to inform program and policy improvements.
Oversee advisors of department-sponsored student organizations, including governance, programming, and financial management.
Provide administrative follow-up to students, families, and faculty members to address concerns and needs.
Respond to emergencies to safeguard residents, employees, facilities, and assets, consistent with departmental and University policies and emergency management procedures.
Serve as a Campus Security Authority.
Adjudicate individual student cases through administrative hearings and reviews or refer cases to other appropriate conflict-resolution processes.
Oversee investigations, charging, caseloads, prioritization, and resolution completion; provide regular reports to departmental leadership.
Lead Housing community standards, student conduct code, and student honor code processes.
Maintain records in compliance with institutional policies, applicable laws, and reporting requirements, and provide responsive information for Florida Open Records requests.
Monitor case tracking to support efficient, accurate, and effective case processes.
Support staff training in resolution processes, community standards, conflict coaching, and mediation.
Recommend improvements to resolution processes, programs, services, policies, regulations, and procedures in consultation with campus partners.
Supervise professional and student staff, including recruitment, training, performance evaluation, and professional development.
Establish goals, work priorities, and outcomes; manage HR compliance, payroll approval, and performance-review processes.
Oversee area budgets and allocate resources to support program priorities.
Develop, implement, disseminate, and enforce departmental policies, procedures, and guidelines.
Ensure effective use of information systems, including Maxient and housing management software, and associated operational data.
Serve in an after-hours on-call rotation, coordinate on-call schedules, and provide leadership during emergency response and follow-up.
Develop reports, handle special projects, and perform other duties as assigned.
Serve on departmental, Division of Student Life, or University of Florida committees and provide program support as needed.
Assist with unit or departmental strategic planning and reporting.
Operate state vehicles.